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Customer Service Night Shift Jobs in Bandar Kuala Lumpur - September 2026 - Urgent Hiring
Showing 683 jobs results for
"customer service night shift"
in Bandar Kuala Lumpur
Never miss any updates for Customer Service Night Shift jobs in Bandar Kuala Lumpur
Manage Alert
Undisclosed
KL City
- Keep LCS informed of any irregularities related to RFQs or POs of their customers in the note/email
- Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
Posted
24 days ago
Undisclosed
KL City
- Leading the Malaysia Data Centre Service Hub by overseeing nationwide service operations for mission-critical customers, ensuring high standards of safety, quality, responsiveness, and customer satisfaction.
- Delivering reliable 24/7 service performance by managing service level commitments, emergency response, escalation processes, business continuity plans, and key service performance measures.
- Driving technical excellence across electrical service portfolios by guiding teams on medium voltage, low voltage, protection and automation, power monitoring, digitalization, lifecycle, and modernization solutions ...
Posted
a month ago
SRG Asia Pacific Sdn. Bhd.
MYR2,500 - MYR2,500 Per Month
KL City
- Flexible schedule
- Health insurance
- Opportunities for promotion ...
Posted
18 days ago
Customer Care Consultant - Bukit Jalil (September) Customer Care Consultant - Bukit Jalil (September)
SRG Asia Pacific Sdn. Bhd.
MYR2,000 - MYR2,600 Per Month
KL City
- Working Days: Monday to Sunday (5 working days per week with 2 rotational days off)
- Working Hours (Rotational Shifts):
- 9:00 AM – 6:00 PM ...
Posted
18 days ago
Wilhelmsen Ships Service
Undisclosed
KL City
- To process Customer’s Request for Quotation (RFQs) and Purchase Order (POs) in the Global Customer Service (GCS) mailbox
- To ensure all enquiries within the mailbox are attended too within the agreed SLA
- To provide administrative support to the GCS and LCS (local customer service) team. ...
Posted
24 days ago
Undisclosed
KL City
- Participates in designing of QA monitoring formats and quality standards
- Performs call monitoring and provides trend data
- Uses QA results to compile and track performance at team and individual level ...
Posted
24 days ago
Accenture Southeast Asia
Undisclosed
KL City
- Lead, motivate, and coach a team of contact centre agents to achieve performance targets and service excellence
- Monitor and manage day-to-day operations across all communication channels
- Support agents in handling complex complaints, escalations, and sensitive consumer cases for a timely resolution ...
Posted
24 days ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
24 days ago
Undisclosed
KL City
- We do not use cookies of this type.
- Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
- Some of the data collected by this provider is for the purposes of personalization and measuring advertising effectiveness. The provider may use the IP Addresses for ads measurement and ads personalization. ...
Posted
23 days ago
Merchantrade Asia Sdn Bhd - (subsidiary- Celcopon )
MYR2,200 - MYR2,200 Per Month
KL City
- Attend to all inbound calls, live chat, and e-mails from customers.
- Attend to and answer inquiries from customers by clarifying desired information researching locating, and providing the desired information.
- Resolve problems and complaints by clarifying issues; researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problems. ...
Posted
a month ago
Undisclosed
KL City
- We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.
- Participate in service and products improvement projects and drive project deliverables on a case-by-case basis
- Rotations for weekends/public holidays with leave & pay compensation. ...
Posted
a month ago
Undisclosed
KL City
- Provide technical support (including Avaya level 1 voice support) to onsite and remote users.
- Install, configure, and support (IMAC) end-user devices.
- Manage/monitor IT Service Desk Incidents and Service Request via the call management system. ...
Posted
a month ago
Undisclosed
KL City
- Two years of experience within an IT support team
- ITIL foundation certified.
- Communicate clearly and effectively.
Posted
a month ago
Undisclosed
KL City
- Analyzing the technical feasibility of data migration requirements for companies adopting the SAP S/4 HANA platform.
- Designing and executing data migration concepts for CS, PM and related objects.
- Supporting troubleshooting efforts and providing consulting expertise to customers. ...
Posted
a month ago
Undisclosed
KL City
- Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
- To actively cross selling Banking/Financial products.
- Assess/evaluate and propose credit applications diligently. ...
Posted
25 days ago
Undisclosed
KL City
- Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
- To actively cross selling Banking/Financial products.
- Assess/evaluate and propose credit applications diligently. ...
Posted
25 days ago
Undisclosed
KL City
- Ensure full compliance at all times of safety and security regulations and procedures as per host state and company requirements.
- Reconsolidate booking requests from freight forwarders and direct customers and input their data in booking system according to airline instructions as per CSM.
- Coordinate with all region stations and GSAs to ensure the input accurate booking data. ...
Posted
18 days ago
Undisclosed
KL City
- Closing Date: 2026-09-21
- Ensure full compliance at all times of safety and security regulations and procedures as per host state and company requirements.
- Reconsolidate booking requests from freight forwarders and direct customers and input their data in booking system according to airline instructions as per CSM. ...
Posted
18 days ago
Undisclosed
Malaysia
- 100% Visa Sponsorship Provided
- Flight Ticket Provided
- Accommodation Support ...
Posted
5 days ago
Undisclosed
KL City
- Full Visa Sponsorship
- Flight Ticket Provided
- Accommodation Support ...
Posted
a month ago
Undisclosed
KL City
- We do not use cookies of this type.
- Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
- Some of the data collected by this provider is for the purposes of personalization and measuring advertising effectiveness. The provider may use the IP Addresses for ads measurement and ads personalization. ...
Posted
16 days ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
Undisclosed
KL City
- Engaging with clients via email and phone to resolve inquiries and build rapport
- Assist the Order to Cash team in improving documentation and procedures
- Collaborate with various departments to achieve team goals ...
Posted
a month ago
Undisclosed
KL City
- Quality Assurance Reviews: Conduct regular quality audits on customer interactions to ensure compliance with SOPs, communication standards, and solution accuracy. Provide structured coaching using established frameworks to drive agent performance improvement.
- Quality Framework & Governance: Maintain and enhance QA frameworks including scorecards, coaching approaches, and audit standards to ensure consistency, fairness, and continuous improvement across teams.
- Reporting & Insights: Prepare concise, data-driven reports to highlight performance trends, gaps, and risks. Communicate actionable recommendations to stakeholders and track the effectiveness of implemented actions. ...
Posted
a month ago
Accenture Southeast Asia
Undisclosed
KL City
- Lead, motivate, and coach a team of contact centre agents to achieve performance targets and service excellence
- Monitor and manage day-to-day operations across all communication channels
- Support agents in handling complex complaints, escalations, and sensitive consumer cases for a timely resolution ...
Posted
a month ago
Undisclosed
KL City
- We are looking for a talented individual to oversee a team of agents providing multi-channel customer support (inbound and outbound calls). The role ensures service excellence, team engagement, and operational performance aligned with KPIs. The Team Lead acts as a coach, mentor, and problem-solver — supporting agents in complaint handling, order and return processing, and customer satisfaction improvement. This position requires strong background in call centre operations, effective leadership, analytical thinking and cross-functional collaboration. Client is constantly evolving; there is potential to grow with us in the engagement centre or to other areas of the company.
- Job Qualifications
Posted
a month ago
Undisclosed
KL City
- The Quality Assurance Analyst’s primary role is to be responsible for assessing the performance of the engagement center’s agents who deal with our consumers. The QA Analyst will monitor calls to assess technical accuracy, customer service performance, demeanor and complying with policies and procedures.
- Job Qualifications:
Posted
a month ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
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