Customer Service Night Shift Jobs in Bandar Kuala Lumpur - September 2026 - Urgent Hiring

Showing 682 jobs results for "customer service night shift" in Bandar Kuala Lumpur
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KL City

  • 100% Visa Sponsorship Provided
  • Flight Ticket Provided
  • Accommodation Support ...
Posted
5 days ago

KL City

  • Visa: 100% Full Visa Sponsorship handled for you
  • Travel: Complimentary flight ticket to Kuala Lumpur
  • Housing: Comprehensive accommodation assistance to help you settle in smoothly ...
Posted
6 days ago

KL City

  • Visa Provided: Full sponsorship for international candidates.
  • Location: Heart of KL (KL Sentral) – the best-connected hub in the city.
  • Culture: Modern office, casual dress code, and diverse team. ...
Posted
14 days ago

KL City

  • 100% Visa Sponsorship Provided
  • Flight Ticket Provided
  • Accommodation Support ...
Posted
14 days ago

KL City

  • Handle customer inquiries via Live chat/Email
  • Resolve standard L1 queries, including general product information, basic transaction status checks ,account guidance and FAQs
  • Follow strict SOP-based handling and scripts ...
Posted
14 days ago

KL City

  • Respect and fairness.
  • Trust and integrity.
  • Growth mindset. ...
Posted
a month ago

KL City

  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
  • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer.
  • Review attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer ...
Posted
a month ago

KL City

  • Lead and oversee Education operations and Customer Support functions
  • Monitor class operations, schedules, and delivery quality
  • Track and analyze team’s KPI ...
Posted
a month ago

KL City

  • Respond to customer inquiries via email, chat, and outbound calls in a timely and professional manner.
  • Handle after-sales inquiries, complaints, and service recovery cases.
  • Resolve customer issues with clear communication and a solution-focused approach. ...
Posted
a month ago

KL City

  • Design and develop AI Agents for Customer Service and operational use cases.
  • Build agentic workflows involving reasoning, decision-making, tool calling, and multi-step task execution.
  • Enable AI Agents to interact with internal systems through APIs, automation tools, and other integration mechanisms. ...
Posted
25 days ago
  • Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
  • Ensure that customers’ issues are handled efficiently and with empathy.
  • Actively working towards fulfilling the four tasks of the store. ...
Posted
17 days ago

KL City

  • Japanese National (Mandatory)
  • Minimum B2 English proficiency
  • Willing to work 24/7 rotational shifts ...
Posted
a month ago

KL City

  • Handle inbound calls professionally, accurately, and within the required service standards.
  • Perform customer verification before disclosing information or processing any request.
  • Identify correct type of case and escalate cases promptly through the approved channel. ...
Posted
11 hours ago

KL City

  • 5-Day work week (Two days off)
  • Handle inquiries via inbound calls, emails and live chat
  • Provide effective solutions for customer issues assisting with roadside assistance and policy inquiries. ...
Posted
a month ago

KL City

  • Health insurance
  • Maternity leave
  • Opportunities for promotion ...
Posted
a month ago

KL City

  • Visa: 100% Full Visa Sponsorship handled for you
  • Travel: Complimentary flight ticket to Kuala Lumpur
  • Housing: Comprehensive accommodation assistance to help you settle in smoothly ...
Posted
14 days ago

KL City

  • 100% Visa Sponsorship Provided
  • Flight Ticket Provided
  • Accommodation Support ...
Posted
14 days ago

KL City

  • Support Korean-speaking customers via Chat & Email
  • Resolve customer inquiries professionally and efficiently
  • Deliver an exceptional customer experience ...
Posted
14 days ago

KL City

  • Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
  • To actively cross selling Banking/Financial products.
  • Assess/evaluate and propose credit applications diligently. ...
Posted
a month ago

KL City

  • Provide professional customer support in Japanese via Chat & Email
  • Assist customers by resolving their queries efficiently and accurately
  • Deliver an excellent customer experience ...
Posted
25 days ago

KL City

  • RM2,800/month for fresh graduate degree holders
  • 2-month bonus upon 1-year completion with minimum performance rating
  • KL office – walking distance to LRT Masjid Jamek & Dang Wangi ...
Posted
25 days ago

KL City

  • Supervise and support a team of customer service agents, including scheduling shifts, monitoring performance, and conducting regular team meetings.
  • Provide guidance and feedback to team members to enhance their skills and performance.
  • Handle escalated customer issues and complex inquiries, ensuring resolution in a timely and satisfactory manner. ...
Posted
a month ago

KL City

  • Maternity leave
  • Opportunities for promotion
  • Professional development ...
Posted
18 days ago

KL City

  • Perform daily monitoring of deals and assisting with the end-to-end deal trafficking process on an ongoing basis.
  • Support frontline account managers and internal deals team to communicate with clients to ensure all the campaigns are live and running with the campaign target date.
  • Keep campaign details such as client’s campaign goals, budgets, flight dates and any other information that is necessary up to date. ...
Posted
24 days ago

KL City

  • Understand Shopee’s chatbot functionalities in detail: Take ownership on Shopee Chatbot, develop SOP and solution to improve self service and quality for Shopee users
  • Actively benchmark competitors and other regions and propose new available technology /models for better user experience and/or efficiency.
  • Develop and manage end to end models and tools, liaise with different functions, identify top contact drivers and mitigate contacts to Live agent by utilizing available Chatbot tools. ...
Posted
25 days ago

KL City

  • JLPT N1 / N2 holder
  • Able to communicate in Japanese & English
  • Customer service experience is a plus ...
Posted
a month ago

KL City

  • To supervise the customer service team in ensuring high level of customer service standard in attending to customer enquiries, complaints, membership, etc., as according to the standard workflow and procedures.
  • To supervise, monitor and ensure operational activities at respective service counters are carried out as according to the required standard procedures and practices, ensure cases are follow-up accordingly until a case is resolved and closed.
  • Tackling complicated issues / complaints and implement necessary improvement measures. ...
Posted
a month ago

KL City

  • To ensure all premium collection transactions (bank’s order, collecting banks, credit / debit cards, daily mail, Easipay, GIRO, JomPAY, lockbox, SSS, and standing instruction) are attended meet/exceeded department’s performance metrics and standards.
  • Attending to correspondence, telephone enquiries/complaints from policyholders, branches, agents & bankers relating to policy matters in a clear, accurate & timely manner via different channel, i.e., Email, letter, ICM, Call Centre escalations.
  • Collate and monitoring all reports as and when required, i.e. collection volume, performance & productivity, cancellation report, bank updates etc. ...
Posted
13 days ago

KL City

  • Conduct advertising and marketing activities
  • Administrative work (E.g. Verify and submission for the division)
  • Provide feedback to the Marketing and Sales departments regarding customer’s preferences and market demands. ...
Posted
24 days ago