Prepare and generate Delivery Orders, Sales Invoices, Quotations and other related documents accurately. Ensure all documents are properly prepared and filed.
Respond promptly and professionally to customer enquiries via phone calls, WhatsApp and email. Maintain accurate records of customer enquiries, service requests, job status and documentation.
Coordinate and schedule technician appointments, deliveries and other service arrangements.
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Respond to customer inquiries via phone, email, and chat in a timely and professional manner, addressing their needs and resolving issues effectively.
Provide comprehensive product information and support to customers, ensuring they have a clear understanding of our offerings and how to best utilize them.
Troubleshoot and resolve customer complaints and concerns with empathy and efficiency, escalating complex issues to the appropriate departments when necessary.
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Respond to customer inquiries via phone, email, and chat in a timely and professional manner, addressing their needs and resolving issues effectively.
Provide comprehensive product information and support to customers, ensuring they have a clear understanding of our offerings and how to best utilize them.
Troubleshoot and resolve customer complaints and concerns with empathy and efficiency, escalating complex issues to the appropriate departments when necessary.
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Respond to customer inquiries via phone, email, and chat in a timely and professional manner, addressing their needs and resolving issues effectively.
Provide comprehensive product information and support to customers, ensuring they have a clear understanding of our offerings and how to best utilize them.
Troubleshoot and resolve customer complaints and concerns with empathy and efficiency, escalating complex issues to the appropriate departments when necessary.
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Handle new & current item & customer code create by SQL and key-in into NHL/SEATT System;
Handle shopee shocking sales submission through Shoppe platform;
Handle bedframe purchase order placement and keep track on bedframe stock count, request service note from account team for defect/repair bedframe;
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