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Customer Service Representative Jobs in Federal Territory - October 2026 - Urgent Hiring
Showing 194 jobs results for
"customer service representative"
in Federal Territory
Never miss any updates for Customer Service Representative jobs in Federal Territory
Manage Alert
MYR3,300 - MYR4,500 Per Month
KL City
- Responding promptly to shoppers' and sellers' inquiries through various channels.
- Assist and address the issues such as orders, cancellations, refunds
- Suggest solutions and problem-solving on shoppers' issues and escalate the issues to the support team when needed. ...
Posted
22 days ago
MYR2,800 - MYR4,500 Per Month
KL City
- To handle delivery matters and coordinate with suppliers & customers, prepare shipping documents, arrange delivery to customers etc.
- To handle customer claims issues with suppliers on logistic matters till it is validated.
- To handle purchasing matter such as issue PO to suppliers, coordinate with forwarder to make sure the cargo arrives on time. ...
Posted
22 days ago
MYR1,700 - MYR3,500 Per Month
KL City
- Customer Experience: Ensure a unique customer experience that makes every visitor feel welcome, meets their needs and makes their day. Offer a tailored customer experience through active listening, genuine curiosity, and expert brand and product knowledge.
- Team Involvement: Show up to each shift with a positive attitude and ready to contribute to the team. Be present in driving your own development and constantly look to grow and elevate your skills and add to a solution-oriented work environment.
- Operational Excellence: Help create and maintain an inviting shop atmosphere with fresh product, beautiful displays and efficient and accurate processes that support an environment of excellence and lives the LUSH values ...
Posted
22 days ago
Undisclosed
KL City
- Investigate and resolve customer disputes (e.g. service not rendered, item not received, billing discrepancies)
- Ensure all cases are handled within defined SLAs and in accordance with internal policies and regulatory expectations
- Maintain clear and structured case documentation to support audit, compliance, and external mediation (e.g. tribunal) ...
Posted
22 days ago
Undisclosed
KL City
- Handle customer enquiries and policy-related matters accurately and promptly through various service channels, including inbound calls, walk-in customers, and non-voice platforms.
- Perform administrative tasks related to customer enquiries and policy servicing, including issuing cover notes, processing policy renewals, updating payment records, issuing official receipts, processing NCD withdrawals, submitting policy cancellations, and other related activities with a high level of accuracy.
- Liaise effectively with Service Centre team members and other internal departments to resolve customer enquiries and service requests in a timely manner. ...
Posted
22 days ago
Undisclosed
KL City
- Provide technical and customer support via live chat, email, and phone.
- Troubleshoot issues related to trading platforms, account access, deposits, withdrawals, trading accounts, and general platform functionality.
- Investigate and analyse client issues by reviewing account activity, transaction details, system information, and CRM records. ...
Posted
22 days ago
Undisclosed
KL City
- Position : Customer service Japanese Speaker
- Location : Menara Shell, brickfields , KL
- Shift : 2 Shifts-7am-4pm 8am to 5pm (Subject to any changes in business needs) Rotational working days (5 days working & 2 days off) ...
Posted
22 days ago
Undisclosed
KL City
- POSITION SUMMARY
- Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. ...
Posted
22 days ago
SRG Asia Pacific Sdn. Bhd.
MYR2,500 - MYR2,500 Per Month
KL City
- Flexible schedule
- Health insurance
- Opportunities for promotion ...
Posted
22 days ago
Undisclosed
Malaysia
- To attend to inbound calls enquiries over various range consumer financial products and services.
- To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries.
- To provide personalized customer service to customers, whilst maintaining a professionalism and a proper phone etiquette. ...
Posted
22 days ago
ECS FACILITY MANAGEMENT SDN BHD
MYR1,700 - MYR2,800 Per Month
KL City
- To handle front desk tasks daily.
- To handle complaints and feedback from residents
- To prepare the document for the MC meeting ...
Posted
22 days ago
MYR3,000 - MYR3,000 Per Month
KL City
- 9AM–6PM
- 10AM–7PM
- Opportunities for promotion ...
Posted
22 days ago
Undisclosed
KL City
- Position: Team Leader – Japanese
- Location: Cyberjaya, Malaysia
- Language: Japanese ...
Posted
23 days ago
Undisclosed
KL City
- · Only shortlisted candidates will be notified
- · Please email your resume to hr@iwowsoft.com
- Responsibilities ...
Posted
23 days ago
Undisclosed
KL City
- Greeting customers, providing assistance in finding products, answering inquiries, and building relationships.
- Processing payments, promoting products.
- Keeping the store clean, organised, and creating appealing product displays. ...
Posted
23 days ago
MYR2,500 - MYR2,600 Per Month
KL City
- Handle customer inquiries via: Live chat, Inbound/outbound calls, Email
- Resolve standard L1 queries, including: General product information, Basic transaction status checks, Account guidance and FAQs
- Follow strict SOP-based handling and scripts ...
Posted
23 days ago
MYR2,300 - MYR2,800 Per Month
KL City
- Respond to customer inquiries via phone, email, chat, or in person.
- Resolve customer complaints in a timely and professional manner.
- Provide accurate information about products, services, and company policies. ...
Posted
23 days ago
MYR2,400 - MYR5,000 Per Month
KL City
- Assisting in providing service information to potential customers
- Create brand awareness on behalf of clients
- Involved in face-to-face presentation during company events, promotional activities, roadshows ...
Posted
23 days ago
Marriott International
Undisclosed
- POSITION SUMMARY
- Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellman, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.
- Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience. ...
Posted
23 days ago
Undisclosed
KL City
- Be the first line of support for job seekers and employers on FastJobs
- Respond to inquiries via messaging platforms, email, and phone
- Resolve customer issues and ensure a positive experience ...
Posted
23 days ago
Undisclosed
KL City
- Respond to customer inquiries and complaints via phone, email, and chat, and ensure that all customer issues are resolved in a timely and satisfactory manner.
- Provide accurate information to customers about products, services, policies, and procedures.
- Escalate complex customer issues to the appropriate teams, and follow up to ensure that issues are resolved to the customer's satisfaction. ...
Posted
23 days ago
Undisclosed
KL City
- Job Description:
- We are seeking a dedicated and personable Customer Experience Representative to join our dynamic team. The successful candidate will be responsible for handling customer inquiries across multiple communication channels, including inbound and outbound calls, email, and live chat.
- Key Responsibilities: ...
Posted
23 days ago
TRIIIO Recruitment
Undisclosed
KL City
- This role follows the Australian public holiday. You are required to work on MY public holiday and you will be compensated for these days with additional annual leave.
- This is full onsite role.
- Your working hours starts between 6.00 am to 9.00 am and ends between 3.00 pm to 6.00 pm ...
Posted
23 days ago
OTT CREATION MARKETING
MYR3,000 - MYR4,500 Per Month
- Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers
- Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents
- Assist sales order processing and follow up on delivery status of orders and track on collection ...
Posted
23 days ago
Undisclosed
KL City
- POSITION SUMMARY
- Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. ...
Posted
23 days ago
TSING DIGITAL TECHNOLOGY SDN.BHD.
MYR3,800 - MYR4,000 Per Month
KL City
- Deliver fast and efficient support to customers across different time zones by following clear processes and teamwork practices.
- Handle pre-sales inquiries, order processing during sales, after-sales dispute resolution, and provide expert support on cross-border logistics, customs, and tariffs.
- Communicate clearly and professionally through multiple channels such as live chat, ticketing systems, and online communities. ...
Posted
a month ago
MYR2,000 - MYR2,000 Per Month
KL City
- JOB DESCRIPTION
- RESPONSIBILITIES:-
- Call Centre Officer/Recovery Officer : ...
Posted
a month ago
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