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1,000+ Customer Service Specialist Jobs in Malaysia | Job Vacancies | August 2026 | Maukerja
Showing 1,070 jobs results for
"customer service specialist"
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Manage Alert
Undisclosed
Singapore
- Manage escalated complaints received by the Service Quality unit and ensure that cases are comprehensively reviewed and resolved within the required turnaround time.
- Engage with complainants via different modes of communications in gathering information, providing updates and communicating complaint outcomes.
- Conduct investigations and collaborate with respective departments and colleagues in the review and investigation of the complaints. ...
Posted
4 days ago
Undisclosed
- Implement customer operations plans and processes to deliver efficient logistics processes
- Deliver, manage and update complex and large orders received via the system including special and non-assigned orders
- Implement flow of goods and information across a customer’s global supply chain and provide resolution for complex order/ delivery issues ...
Posted
9 days ago
Undisclosed
Malaysia
- Attend to enquiries regarding Keysight structure, organization and people, how to read/interpret customer facing documents, rental questions and financing options, HR/recruitment (web), press releases and event, ISO certification questions.
- Fulfil marketing/promotion requests for service campaign as defined by the process
- Provide general pricing of Keysight service if available ...
Posted
7 days ago
Keysight Technologies, Inc.
Undisclosed
- Attend to enquiries regarding Keysight structure, organization and people, how to read/interpret customer facing documents, rental questions and financing options, HR/recruitment (web), press releases and event, ISO certification questions.
- Fulfil marketing/promotion requests for service campaign as defined by the process
- Provide general pricing of Keysight service if available ...
Posted
7 days ago
SGD3,640 - SGD4,246 Per Month
Singapore
- Purpose of the role
- The Customer Documentation Management Specialist is responsible for managing and maintaining customer documentation throughout the client lifecycle, including onboarding, ongoing updates, and offboarding. This role ensures the accurate digitalization, storage, and updating of customer records while maintaining compliance with internal policies and regulatory requirements. The position requires close collaboration with key stakeholders, including Relationship Managers, the Transaction Banking team, and other Operation teams.
- Key Responsibilities: ...
Posted
11 days ago
Undisclosed
- Customer recovery and problem resolution, with a focus on customer listening, empathy, and meaningful resolution that inspires customer loyalty. Drive positive results for customer & partner experience and customer retention
- Drive customer recovery across all products, services, and customer support scenarios such as M365, Azure, Windows, networking etc., Specialization may occur based on expertise and business need.
- Advocate for the best resolution possible for the customer while balancing Microsoft policy and interests through exception management. ...
Posted
12 days ago
Undisclosed
- Customer recovery and problem resolution, with a focus on customer listening, empathy, and meaningful resolution that inspires customer loyalty. Drive positive results for customer & partner experience and customer retention
- Drive customer recovery across all products, services, and customer support scenarios such as M365, Azure, Windows, networking etc., Specialization may occur based on expertise and business need.
- Advocate for the best resolution possible for the customer while balancing Microsoft policy and interests through exception management. ...
Posted
12 days ago
SGD3,800 - SGD3,800 Per Month
Singapore
- Serve as the main operational contact for strategic customers and build strong relationships
- Manage quotations, sales orders, and complex transactions with accuracy and commercial alignment
- Own the full order lifecycle from enquiry to delivery and after-sales support ...
Posted
14 days ago
Undisclosed
- Implement customer operations plans and processes to deliver efficient logistics processes
- Deliver, manage and update complex and large orders received via the system including special and non-assigned orders
- Implement flow of goods and information across a customer’s global supply chain and provide resolution for complex order/ delivery issues ...
Posted
16 days ago
MYR2,500 - MYR3,500 Per Month
Malaysia
- Require to have experience in import/export documentation processing.
- Preferably Entry Level specialized in Logistics/Freight forwarding or equivalent.
- Deal with a high volume of inbound and outbound phone calls. ...
Posted
16 days ago
NUSANTARA PRIME CONSULTING PTE. LTD.
SGD3,500 - SGD3,500 Per Month
Singapore
- Manage Computer System Validation Lifecycle from design to execution phases; Including relevant CSV documentations such as Configuration specification, design review, commissioning documents, and protocols.
- Responsible for preparation of CSV documents and protocols, perform execution for automated equipment and/or control systems, and closure of executed protocols.
- Perform troubleshooting during test execution. ...
Posted
13 hours ago
SGD5,000 - SGD5,000 Per Month
Singapore
- Deliver CQ services to support introduction, upgrade or decommissioning of manufacturing, manufacturing support and laboratory equipment in the Life Sciences (pharmaceutical / medical device) clients.
- Draft equipment qualification deliverables such as URS, risk assessment, data integrity related assessment, CQ (IQ/OQ) protocols, specifications and RTM.
- Review equipment vendor's IOQ documents. ...
Posted
10 hours ago
MYR6,000 - MYR8,000 Per Month
- Provide stellar after-sales support to our drivers, ensuring they have a smooth ride with Lumens.
- Be the first point of contact for drivers' requests and concerns, resolving them with efficiency and care.
- Regularly follow up with drivers to gather feedback and check on their experience. ...
Posted
4 days ago
Undisclosed
KL City
- Strong customer-facing skills, including Customer Service, Customer Support, and a focus on Customer Satisfaction.
- Ability to handle platform-related issues with effective Technical Support capabilities.
- Solid Analytical Skills to interpret support data, identify trends, and recommend improvements. ...
Posted
19 days ago
Undisclosed
Singapore
- Lead customer experience thinking across end-to-end journeys, from discovery through to delivery.
- Shape UX/UI and experience strategy for complex digital products and services.
- Champion human-centred design principles across projects and stakeholder conversations. ...
Posted
9 days ago
Undisclosed
Singapore
- Manage day to day business processes using Salesforce
- Act as the first point of contact to attend to customer queries
- Focus on back-office and billing related operations ...
Posted
20 days ago
Undisclosed
Singapore
- Manage day to day business processes using Salesforce
- Act as the first point of contact to attend to customer queries
- Focus on back-office and billing related operations ...
Posted
20 days ago
Undisclosed
- Framework Management: Develop, implement, and maintain corporate governance frameworks and compliance policies aligned with local regulatory standards in the regional markets.
- Compliance Audits: Lead governance assessments and compliance audits across business units, proactively identifying risk areas and designing structured mitigation strategies.
- Reporting and Documentation: Prepare detailed, executive-ready governance reports and compliance dashboards for senior leadership and board committees. ...
Posted
21 days ago
Undisclosed
KL City
- Possess a Bachelor's Degree or Diploma in Engineering (Mechanical, Electrical, Civil, Structural, Power, or related engineering discipline).
- Minimum 10 years of relevant experience (depending on position level) in power generation, power transmission, renewable energy, utility, industrial, infrastructure, oil & gas, or large-scale engineering projects.
- Experience in CCGT (Combined Cycle Gas Turbine) power plants, thermal power plants, renewable energy projects, utility infrastructure, or large-scale industrial projects would be highly advantageous. ...
Posted
15 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
22 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
23 days ago
Hong Leong Bank Berhad
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
23 days ago
Customer Service - Operations Executive (AI-enabled) Customer Service - Operations Executive (AI-enabled)
JUSTSHIP PRIVATE LIMITED
SGD3,000 - SGD3,000 Per Month
Singapore
- Reply to customers through chat, WhatsApp and email with clear and empathetic updates.
- Investigate tracking, customs, collection, delivery, billing and claims-related questions using our internal tools.
- Coordinate with carriers and teammates, keep accurate notes and follow through until each case is resolved or handed over properly. ...
Posted
7 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Reply to customers through chat, WhatsApp and email with clear and empathetic updates.
- Investigate tracking, customs, collection, delivery, billing and claims-related questions using our internal tools.
- Coordinate with carriers and teammates, keep accurate notes and follow through until each case is resolved or handed over properly. ...
Posted
7 days ago
Undisclosed
Malaysia
- Leverages knowledge of the organization and Zebra’s business processes and solutions to drive
- Scope of work is regional, but is considered urgent and requires rapid successful resolution.
- Does not directly troubleshoot or solve technical cases, but rather project manages resolution of ...
Posted
20 days ago
Undisclosed
- Customer Obsessed – Passionate about understanding customer needs and delivering exceptional experiences.
- Analytical – Uses data and customer insights to identify opportunities and drive informed decisions.
- Problem Solver – Thinks critically, identifies root causes, and develops practical solutions. ...
Posted
7 days ago
Undisclosed
- Customer Obsessed – Passionate about understanding customer needs and delivering exceptional experiences.
- Analytical – Uses data and customer insights to identify opportunities and drive informed decisions.
- Problem Solver – Thinks critically, identifies root causes, and develops practical solutions. ...
Posted
8 days ago
Undisclosed
Singapore
- Manage escalated complaints received by the Service Quality unit and ensure that cases are comprehensively reviewed and resolved within the required turnaround time.
- Engage with complainants via different modes of communications in gathering information, providing updates and communicating complaint outcomes.
- Conduct investigations and collaborate with respective departments and colleagues in the review and investigation of the complaints. ...
Posted
a month ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Job Summary
- The DCS Specialist is responsible for operating and monitoring the Distributed Control System (DCS) to support blending, transfer, and bulk handling activities within the lubrication blending plant. Reporting to the DCS Supervisor, this role ensures safe and efficient execution of automated operations, maintains accurate operational records, and supports smooth coordination between production, tank farm, maintenance, and quality teams.Operational Execution
- • Operate and monitor daily DCS blending, transfer, and bulk loading activities according to approved procedures and schedules. ...
Posted
21 days ago
Undisclosed
KL City
- Quality Assurance Reviews: Conduct regular quality audits on customer interactions to ensure compliance with SOPs, communication standards, and solution accuracy. Provide structured coaching using established frameworks to drive agent performance improvement.
- Quality Framework & Governance: Maintain and enhance QA frameworks including scorecards, coaching approaches, and audit standards to ensure consistency, fairness, and continuous improvement across teams.
- Reporting & Insights: Prepare concise, data-driven reports to highlight performance trends, gaps, and risks. Communicate actionable recommendations to stakeholders and track the effectiveness of implemented actions. ...
Posted
22 days ago
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