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1,000+ Customer Service Specialist Jobs in Malaysia | Job Vacancies | August 2026 | Maukerja
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"customer service specialist"
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Manage Alert
Undisclosed
Singapore
- Manage day to day business processes using Salesforce
- Act as the first point of contact to attend to customer queries
- Focus on back-office and billing related operations ...
Posted
22 days ago
Undisclosed
Singapore
- Manage day to day business processes using Salesforce
- Act as the first point of contact to attend to customer queries
- Focus on back-office and billing related operations ...
Posted
23 days ago
Customer Service - Operations Executive (AI-enabled) Customer Service - Operations Executive (AI-enabled)
JUSTSHIP PRIVATE LIMITED
SGD3,000 - SGD3,000 Per Month
Geylang
- JustShip is a Singapore-based cross-border shipping company helping individuals and small businesses ship from Singapore to more than 200 countries. We combine hands-on logistics, software and AI to make international shipping simpler—from booking and packing to customs and delivery issues.
- We are looking for a teammate who enjoys helping customers, catching small details and improving how work gets done. You do not need to know how to code or have previous AI experience. You will receive guidance from our CS-Ops Lead and learn our tools and shipping processes on the job.
- This is a practical customer and shipment operations role. Because JustShip uses AI in its customer-service workflows, you will also help our CS-Ops Lead check the system's work, capture mistakes and improve the processes and information behind it. ...
Posted
2 days ago
Undisclosed
- Framework Management: Develop, implement, and maintain corporate governance frameworks and compliance policies aligned with local regulatory standards in the regional markets.
- Compliance Audits: Lead governance assessments and compliance audits across business units, proactively identifying risk areas and designing structured mitigation strategies.
- Reporting and Documentation: Prepare detailed, executive-ready governance reports and compliance dashboards for senior leadership and board committees. ...
Posted
24 days ago
Undisclosed
KL City
- Possess a Bachelor's Degree or Diploma in Engineering (Mechanical, Electrical, Civil, Structural, Power, or related engineering discipline).
- Minimum 10 years of relevant experience (depending on position level) in power generation, power transmission, renewable energy, utility, industrial, infrastructure, oil & gas, or large-scale engineering projects.
- Experience in CCGT (Combined Cycle Gas Turbine) power plants, thermal power plants, renewable energy projects, utility infrastructure, or large-scale industrial projects would be highly advantageous. ...
Posted
17 days ago
Customer Service - Operations Executive (AI-enabled) Customer Service - Operations Executive (AI-enabled)
JUSTSHIP PRIVATE LIMITED
SGD3,000 - SGD3,000 Per Month
Singapore
- Reply to customers through chat, WhatsApp and email with clear and empathetic updates.
- Investigate tracking, customs, collection, delivery, billing and claims-related questions using our internal tools.
- Coordinate with carriers and teammates, keep accurate notes and follow through until each case is resolved or handed over properly. ...
Posted
9 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Reply to customers through chat, WhatsApp and email with clear and empathetic updates.
- Investigate tracking, customs, collection, delivery, billing and claims-related questions using our internal tools.
- Coordinate with carriers and teammates, keep accurate notes and follow through until each case is resolved or handed over properly. ...
Posted
10 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
25 days ago
SGD2,500 - SGD3,000 Per Month
Singapore
- We are looking for a passionate and detail-oriented Customer Champion Executive to help us build meaningful, long-lasting relationships with our customers.
- This role is dedicated to creating exceptional post-purchase experiences through personalized communication, customer engagement initiatives, and AI-powered automation. If you enjoy writing thoughtful messages, have strong attention to detail, and are excited about leveraging AI tools to enhance customer experience, we'd love to hear from you.
- Personally reach out to customers via email, SMS, or other communication channels to thank them for their purchase. ...
Posted
2 days ago
Hong Leong Bank Berhad
Undisclosed
- Developing strategies and roadmaps for the Campaign/Marketing application solution/platform.
- Analyzing and consolidating business requirements to develop functional specification designs.
- Understanding short and long-term goals and objectives to recommend technical solutions and services. ...
Posted
8 hours ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
Hong Leong Bank Berhad
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
Undisclosed
- Customer Obsessed – Passionate about understanding customer needs and delivering exceptional experiences.
- Analytical – Uses data and customer insights to identify opportunities and drive informed decisions.
- Problem Solver – Thinks critically, identifies root causes, and develops practical solutions. ...
Posted
10 days ago
Undisclosed
- Customer Obsessed – Passionate about understanding customer needs and delivering exceptional experiences.
- Analytical – Uses data and customer insights to identify opportunities and drive informed decisions.
- Problem Solver – Thinks critically, identifies root causes, and develops practical solutions. ...
Posted
11 days ago
Undisclosed
Malaysia
- Leverages knowledge of the organization and Zebra’s business processes and solutions to drive
- Scope of work is regional, but is considered urgent and requires rapid successful resolution.
- Does not directly troubleshoot or solve technical cases, but rather project manages resolution of ...
Posted
23 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Job Summary
- The DCS Specialist is responsible for operating and monitoring the Distributed Control System (DCS) to support blending, transfer, and bulk handling activities within the lubrication blending plant. Reporting to the DCS Supervisor, this role ensures safe and efficient execution of automated operations, maintains accurate operational records, and supports smooth coordination between production, tank farm, maintenance, and quality teams.Operational Execution
- • Operate and monitor daily DCS blending, transfer, and bulk loading activities according to approved procedures and schedules. ...
Posted
23 days ago
Undisclosed
Singapore
- Manage escalated complaints received by the Service Quality unit and ensure that cases are comprehensively reviewed and resolved within the required turnaround time.
- Engage with complainants via different modes of communications in gathering information, providing updates and communicating complaint outcomes.
- Conduct investigations and collaborate with respective departments and colleagues in the review and investigation of the complaints. ...
Posted
a month ago
Undisclosed
KL City
- Quality Assurance Reviews: Conduct regular quality audits on customer interactions to ensure compliance with SOPs, communication standards, and solution accuracy. Provide structured coaching using established frameworks to drive agent performance improvement.
- Quality Framework & Governance: Maintain and enhance QA frameworks including scorecards, coaching approaches, and audit standards to ensure consistency, fairness, and continuous improvement across teams.
- Reporting & Insights: Prepare concise, data-driven reports to highlight performance trends, gaps, and risks. Communicate actionable recommendations to stakeholders and track the effectiveness of implemented actions. ...
Posted
24 days ago
Undisclosed
KL City
- Coordinate logistics for overall corporate events and activities.
- Assist in drafting content such as press releases, media invites, and briefing notes for review.
- Assist in managing media requests and maintaining an updated media database to support campaign initiatives. ...
Posted
16 days ago
BAKERY BRERA AND FINE FOODS PTE. LTD.
SGD2,000 - SGD2,000 Per Month
Singapore
- Provide warm, professional, and attentive service to corporate, walk-in, online, and event customers
- Offer product consultation and recommendations, including value-added information such as allergen awareness and dietary requirements
- Build genuine, long-term relationships with customers and corporate clients ...
Posted
a month ago
LIM LAM THYE (PRIVATE) LIMITED
SGD4,000 - SGD5,500 Per Month
Clementi
- Gryphon Tea Company
- Singapore
- At Gryphon Tea Company, we believe tea is more than just a beverage—it is an experience that brings together craftsmanship, innovation, design and culture. As we continue to grow across retail, hospitality and digital channels, we are looking for an exceptional individual who is excited to shape the future of our digital commerce business. ...
Posted
2 days ago
SGD10,000 - SGD10,000 Per Month
Singapore
- Reputable MNC
- Regional Exposure
- Offer excellent internal mobility ...
Posted
5 days ago
MR DIY International
Undisclosed
- Establish and maintain EU HS Code governance standards, procedures, and controls.
- Ensure consistent HS Code classification practices across EU markets.
- Ensure classification decisions comply with relevant customs regulations and methodologies. ...
Posted
8 days ago
SGD5,000 - SGD5,000 Per Month
Singapore
- Plan, coordinate and manage CCA programmes and student leadership development initiatives
- Supervise and guide students in CCA activities, leadership projects, outdoor education programmes and camps
- Manage the administration, logistics, procurement of CCA coaches/instructors and safety requirements for CCA and student leadership activities ...
Posted
14 days ago
Hong Leong Bank Berhad
Undisclosed
- Developing strategies and roadmaps for the Campaign/Marketing application solution/platform.
- Analyzing and consolidating business requirements to develop functional specification designs.
- Understanding short and long-term goals and objectives to recommend technical solutions and services. ...
Posted
22 days ago
EPS Ventures Sdn Bhd
MYR6,000 - MYR10,000 Per Month
- Provide stellar after-sales support to our drivers, ensuring they have a smooth ride with Lumens.
- Be the first point of contact for drivers' requests and concerns, resolving them with efficiency and care.
- Regularly follow up with drivers to gather feedback and check on their experience. ...
Posted
a month ago
COGNIZANT TECHNOLOGY SOLUTIONS ASIA PACIFIC PTE. LTD.
SGD19,000 - SGD19,000 Per Month
Singapore
- Ability to rollup the sleeves to work with Customer, Partners and internal teams to bring the customer vision to a winning solution
- Collaborate with customers in understanding business objective, work with various teams in orchestrating objective into solution response.
- Work as single point of contact for vertical & service line growth, in domains of Communication, media and technology. ...
Posted
16 days ago
Undisclosed
- Coordinate with local customs brokers/logistics team to classify products’ HS code based on the descriptions provided by the purchasers.
- Understand the local HS codes and import regulation of each country and ensure the compliance before initiate any shipment.
- Knowledge/Understanding of European Union (EU/UK) Tariff Schedules (preferred but not compulsory). ...
Posted
17 days ago
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