Customer Support Jobs in Federal Territory - October 2026 - Urgent Hiring

Welcome guests and provide friendly, professional front desk service.
Manage guest check-in, check-out, room assignments, and registration.
Handle room reservations, booking modifications, cancellations, and walk-in enquiries. ...

Posted

11 days ago

Wholesale Support Specialist Wholesale Support Specialist

Selkirk Sport

Full Time, Work from Home

WFH

KL City

About Selkirk Sport, LLC

Posted

16 days ago

LMS Application Support Specialist LMS Application Support Specialist

Transcosmos Malaysia (TCMY)

Full Time

KL City

Position Title: LMS Support Specialist
Department: Internal Control (In-Con)
Reports To: Process Specialist Manager ...

Posted

16 days ago

Customer Operations Service Delivery Specialist - Copilot - Global Payment (Malaysia) Customer Operations Service Delivery Specialist - Copilot - Global Payment (Malaysia)

ByteDance

Full Time

KL City

Posted

16 days ago

Live Chat Consultant (ImmedieatIntake) Live Chat Consultant (ImmedieatIntake)

SRG Asia Pacific Sdn. Bhd.

Full Time

KL City

Respond promptly to customer inquiries via live chat
Provide accurate, valid, and complete information using the right tools and resource
Maintain a high level of professionalism and empathy with customers ...

Posted

16 days ago

Japanese Speaker Japanese Speaker

AmIT Global Solutions Sdn Bhd

Full Time

KL City

Notice Peiod ?
Local or Expat
Possessed JLPT Cert of N1/N2 ? Any ...

Posted

16 days ago

SALES ASSOCIATE SALES ASSOCIATE

People Profilers Pte Ltd

Full Time

KL City

Deliver exceptional customer service and create a luxury shopping experience.
Build strong customer relationships and provide personalized styling advice.
Achieve individual and store sales targets. ...

Posted

12 days ago

KERANI OPERASI PERUNCITAN KERANI OPERASI PERUNCITAN

Koperasi Pelaburan Kakitangan Bank Muamalat Malaysia Berhad (KOPUTRA)

Full Time

KL City

Mengendalikan operasi harian kedai termasuk urusan jualan, transaksi kaunter dan perkhidmatan pelanggan.
Memantau dan menguruskan inventori, termasuk pemeriksaan stok, tarikh luput serta tempahan barangan.
Melaksanakan aktiviti promosi dan pemasaran bagi membantu meningkatkan prestasi jualan. ...

Posted

12 days ago

Guest Experience Expert Guest Experience Expert

Marriott International

Full Time

KL City

POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. ...

Posted

12 days ago

Client Care Advisor Client Care Advisor

CHANEL

Full Time

KL City

Act as the first line of contact in addressing clients’ queries and needs in Bahasa Indonesia; proactively solve issues while delivering a differentiated experience at every touchpoint and ensuring service standards are observed
Engage clients and build long-term relationships by going the extra mile, keeping in mind clients’ satisfaction as a core service value
Demonstrate sound understanding and knowledge of CHANEL’s products and services to be able to address general queries ...

Posted

12 days ago

Store Assistant Store Assistant

HONG YANG ORIENTAL FOOD SDN BHD

Full Time

KL City

Serve customers professionally and courteously.
Operate the cashier/POS system and handle cash accurately.
Replenish merchandise and ensure shelves are adequately stocked. ...

Posted

13 days ago

Call Centre Agent (At Your Service Agent) Call Centre Agent (At Your Service Agent)

Renaissance Hotels

Full Time

KL City

Dental insurance
Health insurance
Meal provided ...

Posted

13 days ago

Aftersales Technical Advisor Aftersales Technical Advisor

LIXIL

Full Time

KL City

End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...

Posted

5 days ago

Part Time Customer Assistant @ LOW YAT PLAZA Part Time Customer Assistant @ LOW YAT PLAZA

Watson's Personal Care Stores Sdn Bhd

Part Time

KL City

Required languages: Bahasa Malaysia, English.
Able to work shifts, weekends and public holidays.
Fresh graduates/school leavers encouraged to apply. ...

Posted

13 days ago

Store Supervisor - FamilyMart Majestic Maxims (new outlet) Store Supervisor - FamilyMart Majestic Maxims (new outlet)

Maxincome Resources Sdn.Bhd

Full Time

Cheras

Warganegara Malaysia
Berumur 18 tahun ke atas
Minimum SPM ...

Posted

13 days ago

Boutique Supervisor Naelofar- Isetan KLCC Boutique Supervisor Naelofar- Isetan KLCC

NH PRIMA INTERNATIONAL SDN BHD

Full Time

KL City

Health insurance
Maternity leave
Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required) ...

Posted

13 days ago

Guest Experience Expert (At Your Service) Guest Experience Expert (At Your Service)

Marriott International

Full Time

Putrajaya

POSITION SUMMARY
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellman, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience. ...

Posted

13 days ago

PART TIME SHOP ASSISTANT (Based at Mid Valley) - BERYL'S CHOCOLATE PART TIME SHOP ASSISTANT (Based at Mid Valley) - BERYL'S CHOCOLATE

LEVAIN BOULANGERIE & PATISSERIE SDN BHD

Part Time

KL City

To assist in the day to day operations of Chocolate Shop.
Issue of Receipts Upon Purchase – check the coding of the product, pricing, etc.
Handling exchange of goods/guiding customers and informing customers of promotions and product. ...

Posted

13 days ago

Booth Assistant Booth Assistant

Optimize HealthCare Sdn Bhd

Full Time

Setapak

Greeting customer and offering assistance
Manage event and campaign
Recommending product or merchandise to help customer ...

Posted

14 days ago

Call Centre Manager Call Centre Manager

Zurich Insurance

Full Time

KL City

Demonstrates an understanding of the customer’s needs and ensures they are met.
Research and respond to telephone and electronic inquiries from customers, and enter inquiry data into tracking system.
Prepare referrals to prospective customers, and locate claims office staff for insureds and other parties calling to report claims. ...

Posted

14 days ago

Call Centre Manager Call Centre Manager

Zurich Insurance

Full Time

KL City

Demonstrates an understanding of the customer’s needs and ensures they are met.
Research and respond to telephone and electronic inquiries from customers, and enter inquiry data into tracking system.
Prepare referrals to prospective customers, and locate claims office staff for insureds and other parties calling to report claims. ...

Posted

14 days ago

Live Chat Consultant (October Intake) Live Chat Consultant (October Intake)

SRG Asia Pacific Sdn. Bhd.

Full Time

Bangsar South

Respond promptly to customer inquiries via live chat
Provide accurate, valid, and complete information using the right tools and resource
Maintain a high level of professionalism and empathy with customers ...

Posted

25 days ago

General Clerk Associate Representative - Cigna Healthcare General Clerk Associate Representative - Cigna Healthcare

The Cigna Group

Full Time

KL City

Management of Intake documents
Sorting, processing and vetting of claims first hand for claims payment
Electronic transfer of received claims to the various platforms ...

Posted

14 days ago

Retail Assistant - FamilyMart Sunway Putra Mall Retail Assistant - FamilyMart Sunway Putra Mall

QL Maxincome Sdn Bhd (FamilyMart MY)

Full Time

KL City

Warganegara Malaysia
Berumur 18 tahun ke atas
Minimum SPM ...

Posted

14 days ago

Telemarketing (SPM - Diploma) Telemarketing (SPM - Diploma)

ELB Group

Full Time

KL City

Contact potential customers through outbound calls using company-provided leads.
Understand customers' needs and recommend suitable financial solutions.
Build rapport and maintain professional communication with customers. ...

Posted

17 days ago

Customer Success -Field Service Engineering Customer Success -Field Service Engineering

IDEMIA Public Security

Full Time

KL City

Analyzes, troubleshoots and resolves tickets escalated by support level 1 or 2 (internal, external) within SLA or internal OLA
Reproduces and document customer problems and escalate them to relevant solution or product development teams
Provides input as required on product and customer specific functionality, configuration and usage ...

Posted

25 days ago