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Customer Support Jobs in Kuala Lumpur - October 2026 - Urgent Hiring - Page 41
Showing 2,044 jobs results for
"customer support"
in Kuala Lumpur
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MYR5,000 - MYR6,000 Per Month
KL City
- As a Customer Care Representative, you will support the tendering team for the Asia Pacific region. You are responsible for customer inquiries, preparing proposals and order management. Works based on a predefined sales plan.
- Acting as a focal point to ensure delivery of great customer service for an assigned scope of country or region
- Providing phone, email and web support to Sales, Projects/services, Channels, Direct Customers for information on price, lead times, status of internal / external sale orders, return materials and shipments ...
Posted
5 days ago
Undisclosed
KL City
- To provide frontline service to customers.
- To deliver quality customer service in accordance with Banks internal policies.
- To perform back office functions as well as rendering customer service support. ...
Posted
5 days ago
Undisclosed
KL City
- Lead, mentor, and develop Customer Service Representatives to ensure consistent, high-quality service delivery across all touchpoints.
- Drive the department's strategic vision and oversee its execution to successfully achieve mission-critical goals.
- Develop and report KPIs, setting clear performance targets and schedules for customer support metrics (e.g., response times, resolution rates). ...
Posted
5 days ago
Undisclosed
KL City
- Assist in handling customer inquiries related to quotations, orders, and product information in a timely manner.
- Support the preparation of quotations and processing of purchase orders with accuracy.
- Follow up on customer orders, delivery schedules, and shipment status updates. ...
Posted
5 days ago
Undisclosed
KL City
- Oversee the daily operations of the customer service center, including workforce scheduling, shift planning, and resource allocation to ensure operational efficiency and achievement of Service Level Agreements (SLAs).
- Supervise, guide, and support team members to maintain high service standards and ensure compliance with established procedures and operational guidelines.
- Develop, implement, and continuously improve customer service workflows, standard operating procedures (SOPs), standardized response scripts, and knowledge base resources. ...
Posted
8 days ago
Undisclosed
KL City
- Deliver outstanding customer support via phone calls, chats, and emails;
- Build strong and lasting customer relationships;
- Keep up with evolving tools and technology; ...
Posted
2 days ago
Undisclosed
KL City
- Attractive remuneration and great perks
- Comprehensive medical, insurance, and social security coverage
- World-class workspaces ...
Posted
18 days ago
Undisclosed
KL City
- Give our customers and their guests a warm and friendly welcome, every day.
- Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
- Above all, help your customers and colleagues have a great day at work. ...
Posted
18 days ago
Undisclosed
KL City
- Help with day-to-day tasks like responding to customer inquiries, updating trackers, and assisting with admin tasks.
- Work together with the Supervisors on process improvement or automation.
- Strong written and verbal English proficiency with the ability to draft clear responses. ...
Posted
19 days ago
MYR2,500 - MYR3,500 Per Month
KL City
- Handle inbounds call enquiries
- Provide effective solution for customer issue.
- Follow up and respond back to user on timely manner. ...
Posted
12 days ago
Undisclosed
KL City
- Attractive remuneration and great perks
- Comprehensive medical, insurance, and social security coverage
- World-class workspaces ...
Posted
12 days ago
Undisclosed
KL City
- Deliver high-quality customer support via live chat and email channels.
- Able to utilize the live chat bot to coordinate work, figuring out the most efficient method to solve the problems.
- Stay tuned with the knowledge of the Crypto or credit card services and the broader financial market landscape. ...
Posted
12 days ago
MYR1,700 - MYR2,500 Per Month
KL City
- Handle daily document filing and data entry tasks
- Update customer information, order records, and basic inventory records
- Respond to customer inquiries via WhatsApp, phone calls, and social media platforms ...
Posted
12 days ago
Undisclosed
KL City
- Attractive remuneration and great perks
- Comprehensive medical, insurance, and social security coverage
- World-class workspaces ...
Posted
12 days ago
(Timesconsult) Times Management Consultancy Sdn. Bhd.
MYR1,700 - MYR2,000 Per Month
KL City
- Customer Service
- a) Performing excellent customer service with great selling up skill
- b) Helping customer feel comfortable ...
Posted
19 days ago
Undisclosed
KL City
- Handle complex cases and escalations from L1/L2 teams, including technical, product, payment, integration, and operational issues.
- Investigate issues, perform root-cause analysis, and identify effective solutions or workarounds.
- Act as a subject matter expert and provide guidance to Customer Support agents and Team Leads. ...
Posted
a month ago
Undisclosed
KL City
- Handle customer enquiries and policy-related matters accurately and promptly through various service channels, including inbound calls, walk-in customers, and non-voice platforms.
- Perform administrative tasks related to customer enquiries and policy servicing, including issuing cover notes, processing policy renewals, updating payment records, issuing official receipts, processing NCD withdrawals, submitting policy cancellations, and other related activities with a high level of accuracy.
- Liaise effectively with Service Centre team members and other internal departments to resolve customer enquiries and service requests in a timely manner. ...
Posted
20 days ago
Undisclosed
KL City
- Provide high-quality customer support via ticketing system, chat, and email.
- Triage and respond to incoming client enquiries and requests promptly, gathering necessary information to assess urgency and impact.
- Resolve client issues or escalate appropriately while ensuring responses and resolutions meet agreed SLAs. ...
Posted
20 days ago
Undisclosed
KL City
- Provide high-quality customer support via ticketing system, chat, and email.
- Triage and respond to incoming client enquiries and requests promptly, gathering necessary information to assess urgency and impact.
- Resolve client issues or escalate appropriately while ensuring responses and resolutions meet agreed SLAs. ...
Posted
20 days ago
MYR5,453.33 - MYR5,553.33 Per Month
WFH
KL City
- Proficiency in Korean & English
- Freshers are welcome
- Basic Salary: RM 5500 ...
Posted
15 days ago
MYR2,000 - MYR3,500 Per Month
KL City
- Answer inbound calls related to customer inquiries or complaints
- Cross-sell services, for example, convincing prepaid customers to upgrade to a post-paid plan.
- Basic Salary: RM 2,000 ...
Posted
15 days ago
Undisclosed
KL City
- We Are Urgently Hiring: Customer Service Executive
- Position: Customer Service Executive
- Location: Kuala Lumpur, Malaysia ...
Posted
21 days ago
Undisclosed
KL City
- E2E Order Management and processing in SAP for assigned subregion/customer groups/key accounts (including intercompany orders) with products ship-from respective central DC.
- Coordinate with logistics, transportation and DC teams to ensure on time in full delivery of the customer orders, paying close attention to ordering terms & conditions (e.g. SEA or AIR) and accounts with specific requirements (e.g. customers on FCA incoterms)
- Ensure that minimum shelf-life requirements are properly maintained in the WMS (Warehouse Management System) and only products with the acceptable remaining shelf-life are sent to customers. ...
Posted
21 days ago
Undisclosed
KL City
- Support Customers Across Multiple Channels – Respond to customer questions through phone, email, and ticketing platforms with professionalism, accuracy, and enthusiasm.
- Resolve Customer Concerns – Investigate issues, de-escalate challenging situations, and use sound judgment to identify effective solutions.
- Process Orders and Claims – Assist with order processing, refunds, warranty claims, and status updates while maintaining accurate customer records. ...
Posted
21 days ago
MYR3,800 - MYR4,500 Per Month
KL City
- Customer Support: Respond to customer inquiries promptly, professionally, and in a friendly manner via inbound calls, email, and live chat.
- Problem Resolution: Actively listen to customer complaints and take ownership of resolving issues by offering effective and timely solutions.
- Escalation Management: Escalate unresolved issues to higher-level support when necessary. ...
Posted
15 days ago
Undisclosed
KL City
- Engaging with clients via email and phone to resolve inquiries and build rapport
- Assist the Order to Cash team in improving documentation and procedures
- Collaborate with various departments to achieve team goals ...
Posted
a month ago
Undisclosed
KL City
- To attend to inbound calls enquiries over various range consumer financial products and services.
- To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries.
- To provide personalized customer service to customers, whilst maintaining a professionalism and a proper phone etiquette. ...
Posted
a day ago
Undisclosed
KL City
- Receives requests by email and telephone regarding insurance claims/policies. Responds to inquiries from policy holders, clients, brokers and/or others.
- Provide the highest level of customer service, striving for first-contact resolution, responding within agreed timelines on medical claims in line with customer benefits.
- Ensure that all operating procedures and regulations are followed in accordance with policy terms and conditions. ...
Posted
3 days ago
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