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Customer Support Jobs in Selangor - August 2026 - Urgent Hiring
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Accenture Southeast Asia
Undisclosed
- Handle support/service escalations to/from clients
- Transfer calls to the Tier 2 department
- Will track and report system issues as needed ...
Posted
7 days ago
Undisclosed
- Beauty (Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown)
- Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)
- Accessories (Swarovski, Mont Blanc) ...
Posted
7 days ago
Trinity Workforce Solution Sdn Bhd
Undisclosed
- Service Quality Optimization: Develop measures for the continuous maintenance and optimization of service quality standards
- Monitoring & Review: Monitor customer interactions and documentation (calls, cases, and chats) to ensure they correspond to set GPC quality standards and service guidelines
- Soft Skills Coaching: Lead activities to increase the quality of advisor documentation and soft skills through regular feedback and targeted coaching sessions ...
Posted
7 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
16 days ago
VM FREIGHT EXPRESS (M) SDN BHD
Undisclosed
Bandar Botanic
- Customer & Vendor Interaction Act as the main point of contact for customers and vendors, delivering updates, clarifications, and assistance throughout the shipping process.
- Booking & Job Oversight Manage bookings with shipping lines, initiate jobs in the TMS system, and follow up on Notices of Arrival (NOA) and Export Delivery Orders (EDO) releases.
- Charge & Compliance Oversight Track detention and demurrage (D&D) and storage fees for import shipments, monitor customs document status in Northport and Westport systems, and draft customs letters for the relevant departments. ...
Posted
16 days ago
SPERTON India - Where Great People Meet
Undisclosed
- Handle back-end customer service cases including complaints, shipment enquiries, and follow-ups received via phone, email, chat, and WhatsApp.
- Investigate shipment issues by coordinating with Network, Ground Operations, and Customer Operations Post Sales teams.
- Provide customers with timely and accurate updates on the status and resolution of their cases. ...
Posted
7 days ago
SENTINA LOGISTICS SDN BHD
MYR1,700 - MYR2,500 Per Month
Bandar Bukit Raja
- Handle routine and ad-hoc duties for other professional including organizing, preparing documents and reports, scheduling appointments and other general staff support
- Managing day to day general admin matters and ensure the alignment with company goals and objectives
- Giving operational support to business operations and customer service department ...
Posted
8 days ago
Sentina Logistics Sdn Bhd
MYR1,700 - MYR2,500 Per Month
Bandar Bukit Raja
- Handle routine and ad-hoc duties for other professional including organizing, preparing documents and reports, scheduling appointments and other general staff support
- Managing day to day general admin matters and ensure the alignment with company goals and objectives
- Giving operational support to business operations and customer service department ...
Posted
8 days ago
TT Freight Group. Sdn. Bhd.
Undisclosed
- Manage and maintain warehouse documentation, including Delivery Orders (DO), Goods Received Notes (GRN), invoices, and stock records.
- Prepare, organize, and file operational documents accurately and systematically.
- Update inventory records and ensure data accuracy in the warehouse management system. ...
Posted
7 days ago
Hong Leong Bank Berhad
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
17 days ago
Undisclosed
- A one-year attachment to department relevant to your qualifications
- Hands-on experience in a real working environment
- Monthly allowance and other benefits ...
Posted
8 days ago
Undisclosed
Hulu Kelang
- Review and improvise Customer Service team processes and guidelines with other departments from time to time to achieve highest efficiency and effectiveness in accordance to the business requirement.
- To ensure Customer Service team members understand and adhere standard operation procedures including Do's and Dont's.
- Issuance of Show cause letter, counselling letter, verbal warning letter as and when required. ...
Posted
8 days ago
MYR2,800 - MYR3,500 Per Month
- Responsible for managing and monitoring the new claims workflow via the E-partner system and inbox.
- To assist in policy issuance, claims and payment matters
- To provide assistance in general administrative and monitoring duties for the department. ...
Posted
22 days ago
Undisclosed
- Ensure smooth and timely freight process flow.
- Ensure accurate and timely data entry into our operating system.
- Track and trace shipments as required. ...
Posted
9 days ago
MYR2,200 - MYR2,600 Per Month
- Attend to customer enquiries via phone, email, or messaging platforms.
- Receive and log maintenance requests accurately.
- Coordinate and assign maintenance jobs to the technical team. ...
Posted
22 days ago
Undisclosed
- Ensure smooth and timely freight process flow.
- Ensure accurate and timely data entry into our operating system.
- Track and trace shipments as required. ...
Posted
9 days ago
Undisclosed
- Assisting Customer Care Executive on maintaining monthly customer care dashboard for the overall operational improvement.
- Support the Customer Care Management Team initiatives by ensuring programs are delivered in accordance with requirements.
- To maintain the standard reply on Google Map Reviews for CAH Malaysia. ...
Posted
22 days ago
MYR4,500 - MYR5,000 Per Month
- Reply to customer enquiries in a timely, professional, and friendly manner.
- Maintain an excellent level of customer service across all communication channels.
- Assist customers with product enquiries, order updates, exchanges, returns, and after-sales support. ...
Posted
22 days ago
MYR2,500 - MYR3,500 Per Month
- Manage daily communication with customers regarding shipment bookings, delivery status, and documentation.
- Process shipment bookings accurately and ensure all required documents are complete.
- Coordinate with operations, warehousing, transport, and customs clearance teams to ensure smooth shipment execution. ...
Posted
17 days ago
Undisclosed
- We're Hiring:
- Customer Service Executive (Student Experience)
- Location (Onsite): Damansara, Perdana, Petaling Jaya, Selangor ...
Posted
23 days ago
MYR2,500 - MYR3,000 Per Month
- Plan and schedule daily inbound and outbound deliveries according to customer requirements.
- Allocate vehicles, drivers, and routes to maximize fleet utilization.
- Prepare daily transport schedules and communicate them to operations, drivers, and customers. ...
Posted
23 days ago
MYR2,500 - MYR3,000 Per Month
- Plan and schedule daily inbound and outbound deliveries according to customer requirements.
- Allocate vehicles, drivers, and routes to maximize fleet utilization.
- Prepare daily transport schedules and communicate them to operations, drivers, and customers. ...
Posted
23 days ago
MYR2,200 - MYR2,600 Per Month
- Attend to customer enquiries via phone, email, or messaging platforms.
- Receive and log maintenance requests accurately.
- Coordinate and assign maintenance jobs to the technical team. ...
Posted
23 days ago
MYR2,500 - MYR2,800 Per Month
- Assist guests with check-in and check-out using the self check-in kiosk.
- Guide guests politely when they need help at the front counter.
- Handle guest enquiries, complaints, and feedback professionally. ...
Posted
23 days ago
MYR2,800 - MYR3,800 Per Month
- Excellent Entry-Level Pay: Earn a competitive salary of up to RM 3,800.
- Fresh Grads Welcome: No experience? No problem! We provide the training; you bring the enthusiasm.
- Beat the Crowd: Work a unique shift (10:00 AM – 7:00 PM) and enjoy your fixed day off every Friday—perfect for running errands when malls and banks are empty! ...
Posted
23 days ago
Undisclosed
- Directly manage the BPO customer support team handling Malaysia users
- Set clear expectations around customer empathy, accuracy, tone, and resolution quality
- Coach and develop team members to think beyond individual tickets and understand customer context ...
Posted
23 days ago
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