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Customer Support Jobs in Shah Alam - October 2026 - Urgent Hiring
Showing 424 jobs results for
"customer support"
in Shah Alam
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Manage Alert
MYR2,500 - MYR3,000 Per Month
- Manage and monitor daily operations on e-commerce platforms such as Shopee, TikTok Shop, Lazada, and other online channels.
- Maintain and update product listings, including product descriptions, pricing, images, promotions, and stock availability.
- Process and monitor customer orders from order confirmation until fulfilment and delivery. ...
Posted
22 days ago
University Of Cyberjaya
MYR1,800 - MYR3,000 Per Month
- Respond promptly to patient enquiries through WhatsApp, phone calls, social media and other communication channels.
- Provide clear and professional information regarding available treatments, promotions and clinic services.
- Understand the patient’s main concern before recommending an appropriate consultation or appointment. ...
Posted
9 days ago
Inchcape Shipping Service
Undisclosed
- Communicate with the customer to establish precise requirements to ensure the PDA is accurate and reflects the customer’s request
- Refer to port details in the shared drive and liaise with local offices to source accurate information required for the PDA
- Follow up on the PDA’s that are issued within the specified SLA and obtain feedback from the customer ...
Posted
21 days ago
CONTINENTAL PLATFORM (M) SDN BHD
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
2 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
2 days ago
Undisclosed
- Manage local / CO teams and operations and drive operational efficiencies and continuous improvement by implementing organizational structures and processes locally
- Develop a culture in line with International Operations Vision to make every customer touch point brilliant
- Align with Head, Customer Operations Region on the local aspects of the transformation plans of Customer Operations (CO) into intelligent service centers and to become a more customer centric organization and execute against those plans ...
Posted
21 days ago
Hong Leong Bank Berhad
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
21 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
5 days ago
Undisclosed
- Make a measurable impact on the technology platforms supporting Customer Service operations across the Asia Pacific
- Own the strategy and roadmap for our order automation tech
- Shape customer and agent experiences through automation, platform enhancements, and service innovation ...
Posted
2 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
6 days ago
Undisclosed
- Manage local / CO teams and operations and drive operational efficiencies and continuous improvement by implementing organizational structures and processes locally
- Develop a culture in line with International Operations Vision to make every customer touch point brilliant
- Align with Head, Customer Operations Region on the local aspects of the transformation plans of Customer Operations (CO) into intelligent service centers and to become a more customer centric organization and execute against those plans ...
Posted
17 hours ago
Undisclosed
- Staff Capacity planning (staff leave administration & relief arrangements).
- Champions service performance within the branch (queue management, complaint handling, customer experience).
- Approve, Review and Audit Teller and Related Branch Financial Transactio ...
Posted
8 days ago
Undisclosed
- End of Day Financial Transaction Checking, Balancing, Reconciliation, etc.) in order to Prevent and Detect Fraud and Errors.
- Staff Capacity planning (staff leave administration & relief arrangements).
- Champions service performance within the branch (queue management, complaint handling, customer experience). ...
Posted
8 days ago
Mediterranean Shipping Company
MYR2,000 - MYR3,000 Per Month
- Attending and handling all daily operations needs from the customer care dept by managing the task needed on the booking team and ensure proper compliance is achieve during this time.
- Replying to emails and handling incoming calls professionally and promptly.
- Liaise with internal and external colleagues to ensure smooth workflow. ...
Posted
8 days ago
Arbeit Consultancy Services
MYR2,500 - MYR3,500 Per Month
- Prepare and verify shipping documents such as Bill of Lading, Air Waybill, invoices, packing lists, and customs-related documents
- Ensure all documentation is accurate and compliant with international shipping regulations
- Coordinate with customers, carriers, agents, and internal teams for shipment status and updates ...
Posted
22 days ago
Customer Service Executive (Open for Fresh Graduates) Customer Service Executive (Open for Fresh Graduates)
Infinity Logistics Sdn Bhd
MYR2,700 - MYR3,500 Per Month
- Interface with customers via phone call and emails to attend to their general enquiries for rates, shipments booking and follow up shipment status.
- Ensure quotations are valid and up-to-date and understand the service requirements from the customers.
- Verification of the completeness and accuracy of all forwarding documents. ...
Posted
9 days ago
MYR2,000 - MYR2,500 Per Month
- Provide professional and friendly customer service to ensure a positive customer experience.
- Assist customers by recommending suitable products based on their needs.
- Provide clear and accurate information about the products and services offered. ...
Posted
9 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
9 days ago
Undisclosed
- Regional leadership exposure within a global organization
- Opportunity to drive continuous improvement and migration projects
- Lead and develop a regional customer service function across APAC, with the opportunity to manage Team Leaders and customer service professionals while driving team performance and service excellence. ...
Posted
9 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
10 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
11 days ago
Undisclosed
- Manage and resolve blocked, incomplete, and exception orders to ensure timely order fulfillment and customer satisfaction.
- Administer billing processes and ensure orders are invoiced accurately through SAP transactions (VXF3, VF04, V23).
- Maintain and govern master data tables including listings/exclusions, CMIR, output tables, licensing restrictions, and related customer service data. ...
Posted
17 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
13 days ago
Philip Morris International
Undisclosed
- Execute the digital customer care roadmap, integrating AI, self-service, automation, and omnichannel solutions.
- Lead implementation and enhancement of digital care platforms and tools.
- Drive AI-powered initiatives to improve service quality and efficiency. ...
Posted
19 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
14 days ago
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