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Customer Support Jobs in Shah Alam - August 2026 - Urgent Hiring
Paparan 349 hasil carian kerja kosong untuk
"customer support"
di Shah Alam
Jangan lepaskan peluang untuk kerja Customer Support terkini! di Shah Alam
Urus Pemberitahuan
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
19 days ago
Undisclosed
- Manage end-to-end order operations, including sales, returns, samples, demos, equipment, and platform orders, ensuring accurate processing, validation, fulfillment, modification, and closure in compliance with internal policies, business rules, SLAs, and regulatory requirements.
- Monitor order status throughout the order-to-delivery cycle, proactively managing backorders, delivery issues, stock availability, pricing updates, and order-related exceptions to ensure timely resolution.
- Coordinate with third-party warehouses, forwarders, wholesalers, pharmacies, sales teams, and internal stakeholders to ensure seamless order fulfillment and delivery execution. ...
Posted
23 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
Undisclosed
- Accurately process and enter orders, including those requiring special handling or cases where order entry by external vendors is not feasible. This includes digital order entry utilizing OCR technology.
- Manage end‑to‑end order processing—order intake, validation, modification, fulfillment, and closure—across Sales, Returns, Samples, Demos, and Equipment orders.
- Proactively manage backorder scenarios by coordinating timely and clear communications with customers and the sales team. ...
Posted
18 days ago
Undisclosed
- Manage end-to-end order operations, including sales, returns, samples, demos, equipment, and platform orders, ensuring accurate processing, validation, fulfillment, modification, and closure in compliance with internal policies, business rules, SLAs, and regulatory requirements.
- Monitor order status throughout the order-to-delivery cycle, proactively managing backorders, delivery issues, stock availability, pricing updates, and order-related exceptions to ensure timely resolution.
- Coordinate with third-party warehouses, forwarders, wholesalers, pharmacies, sales teams, and internal stakeholders to ensure seamless order fulfillment and delivery execution. ...
Posted
25 days ago
Undisclosed
- Manage local / CO teams and operations and drive operational efficiencies and continuous improvement by implementing organizational structures and processes locally
- Develop a culture in line with International Operations Vision to make every customer touch point brilliant
- Align with Head, Customer Operations Region on the local aspects of the transformation plans of Customer Operations (CO) into intelligent service centers and to become a more customer centric organization and execute against those plans ...
Posted
a month ago
Undisclosed
- Oversee end-to-end order processing, including intake, validation, modification, and closure, Sales, Return, Sample, Demo, Equipment, etc.
- Ensure all orders are processed accurately and in alignment with internal policies and service standards
- Manage backorder communications with customer and sales team ...
Posted
a month ago
Undisclosed
- Order Management
- Oversee end-to-end order processing, including intake, validation, modification, and closure, Sales, Return, Sample, Demo, Equipment, etc.
- Ensure all orders are processed accurately and in alignment with internal policies and service standards ...
Posted
a month ago
Undisclosed
- SAP Entry & Credit Processing
- Quality Complaint Handling
- Escalation of Exception Cases ...
Posted
a month ago
Undisclosed
- Evaluate complex enquiries and provide technical assistance on product sizing, application, and system solutions, ensuring compliance with technical and commercial specifications
- Interpret engineering drawings, schematic diagrams, and project specifications to evaluate technical requirement and recommended compliant product & system solutions
- Deliver high-quality customer support across telephony, email, chat, and digital channels while meeting established Service Level Agreements ...
Posted
14 days ago
Undisclosed
- Evaluate complex enquiries and provide technical assistance on product sizing, application, and system solutions, ensuring compliance with technical and commercial specifications
- Interpret engineering drawings, schematic diagrams, and project specifications to evaluate technical requirement and recommended compliant product & system solutions
- Deliver high-quality customer support across telephony, email, chat, and digital channels while meeting established Service Level Agreements ...
Posted
a month ago
Undisclosed
- Evaluate complex enquiries and provide technical assistance on product sizing, application, and system solutions, ensuring compliance with technical and commercial specifications
- Interpret engineering drawings, schematic diagrams, and project specifications to evaluate technical requirement and recommended compliant product & system solutions
- Deliver high-quality customer support across telephony, email, chat, and digital channels while meeting established Service Level Agreements ...
Posted
a month ago
Undisclosed
- Being proactive in identifying and developing new business opportunities via effective selection and categorisation of customers.
- Practice effective account planning, preparation and reporting by ensuring concise and effective update of reports as required by management.
- Demonstrate effective account management and development via Account analysis to establish a deep understanding of the customer’s business and their problems/concerns and priorities ...
Posted
2 days ago
Undisclosed
- Handle customer enquiries and provide excellent customer support.
- Monitor the CRM order queue and assign service requests.
- Contact customers to arrange return parts collection. ...
Posted
4 days ago
MYR2,800 - MYR3,300 Sebulan
- Conduct calibration and maintenance activities on site and in laboratory.
- Perform after sales service, installation, testing and commissioning.
- Carry out ad-hoc work especially site work, work at height, trouble shooting, perform corrective action and complete on site repair. ...
Posted
9 days ago
Undisclosed
- Planning & Scheduling: Support planning and scheduling of service and project activities using FSM. Assist in coordinating end‑to‑end planning processes for Malaysia operations with proactive notification for customer on future/preventive service scheduling. Support planning activities related to new Installation Base (IB).
- Service, Warranty & ISO Support: Assist with warranty administration for both service and project scopes. Support ISO process compliance, including documentation tracking and process coordination. Coordinate service calibration activities and ensure proper completion and records.
- Technical & Back‑Office Support: Provide 2nd‑level ticketing and technical support to service and back‑office teams. Assist with purchase order (PO) chasing and coordination with internal stakeholders. Support day‑to‑day back‑office operational activities related to service and projects. ...
Posted
10 days ago
Undisclosed
- Being proactive in identifying and developing new business opportunities via effective selection and categorisation of customers.
- Practice effective account planning, preparation and reporting by ensuring concise and effective update of reports as required by management.
- Demonstrate effective account management and development via Account analysis to establish a deep understanding of the customer’s business and their problems/concerns and priorities ...
Posted
14 days ago
Undisclosed
- Define customers segments based on set criteria indicating customer importance, growth potential
- Map out customers' journey and relevant touchpoints impacting customers' needs and satisfaction, for both Print & Online products
- Work with Products, Sales, Marketing, CS to design strategy, value-add service, product offering, pricing to drive customer stickness and satisfaction ...
Posted
17 days ago
Undisclosed
- Maintain strong relationships with customers and provide professional service support.
- Respond promptly to service requests and complaints.
- Ensure high levels of customer satisfaction and service quality. ...
Posted
19 days ago
MYR1,800 - MYR1,800 Sebulan
- PC Literate
- Good in Customer Service
- Good in communication skills ...
Posted
3 days ago
MYR3,000 - MYR4,000 Sebulan
- Coordinate transportation and handling of customer shipments, including heavy-lift and oversized cargo.
- Arrange air, sea, barge, charter, multimodal transport, trucking, warehousing and other logistics services.
- Ensure shipments meet customer requirements, KPIs, service standards and delivery commitments. ...
Posted
a day ago
Undisclosed
- Independently and simultaneously coordinate vehicle/engine related cases reported to Scania Assistance
- Administrate Scania Assistance cases from first customer call/contact to closing of a case according to standards, guidelines and manuals and to a positive and accepted solution for the customer
- Analyse and direct new customer requests to the most appropriate Scania workshop for intervention. ...
Posted
3 days ago
MYR1,900 - MYR2,200 Sebulan
- To assist in clerical duties including recording incoming documents, data entry, document preparation and filing.
- to assist in photocopying and/or binding documents i.e. letters, memos and other documents as requested
- To handle and arrange internal and external correspondence and route information appropriately ...
Posted
4 days ago
MYR2,000 - MYR2,500 Sebulan
- Maternity leave
- Opportunities for promotion
- Professional development ...
Posted
9 days ago
Undisclosed
- Being proactive in identifying and developing new business opportunities via effective selection and categorisation of customers.
- Practice effective account planning, preparation and reporting by ensuring concise and effective update of reports as required by management.
- Demonstrate effective account management and development via Account analysis to establish a deep understanding of the customer’s business and their problems/concerns and priorities ...
Posted
23 days ago
Undisclosed
- Customer recovery and problem resolution, with a focus on customer listening, empathy, and meaningful resolution that inspires customer loyalty. Drive positive results for customer & partner experience and customer retention
- Drive customer recovery across all products, services, and customer support scenarios such as M365, Azure, Windows, networking etc., Specialization may occur based on expertise and business need.
- Advocate for the best resolution possible for the customer while balancing Microsoft policy and interests through exception management. ...
Posted
16 days ago
Undisclosed
- Customer recovery and problem resolution, with a focus on customer listening, empathy, and meaningful resolution that inspires customer loyalty. Drive positive results for customer & partner experience and customer retention
- Drive customer recovery across all products, services, and customer support scenarios such as M365, Azure, Windows, networking etc., Specialization may occur based on expertise and business need.
- Advocate for the best resolution possible for the customer while balancing Microsoft policy and interests through exception management. ...
Posted
16 days ago
Undisclosed
- Project Delivery Governance: Oversee end to end delivery of wholesale projects (IPLC, IEPL, DIA, Dark Fiber, Cloud, Cybersecurity), ensuring timely execution and risk management.
- Customer Experience Management: Own overall customer experience across key accounts, acting as escalation point for critical issues and driving proactive stakeholder engagement.
- Service Operations & After Sales: Lead post delivery operations including incident management, escalations, and service recovery to ensure consistent service performance. ...
Posted
16 days ago
Undisclosed
- Being proactive in identifying and developing new business opportunities via effective selection and categorisation of customers.
- Practice effective account planning, preparation and reporting by ensuring concise and effective update of reports as required by management.
- Demonstrate effective account management and development via Account analysis to establish a deep understanding of the customer’s business and their problems/concerns and priorities ...
Posted
23 days ago
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