Customer Support Jobs in Shah Alam - October 2026 - Urgent Hiring

Showing 425 jobs results for "customer support" in Shah Alam
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DSV - Global Transport And Logistics

  • To liase with customers for order bookings
  • Single contact person for the customer assigned to you.
  • To constantly monitoring cargo movement locally & cross border. ...
Posted
a month ago
  • Ensure internal control and compliance are not compromised.
  • Champions service performance within the branch (queue management, complaint handling, SST uptime, customer experience)
  • Approve, Review and Audit Teller and Related Branch Financial Transactions (End of Day Financial Transaction Checking, Balancing, Reconciliation, etc.) in order to Prevent and Detect Fraud and Errors ...
Posted
22 days ago
  • Serve as the first point of contact for walk-in, phone, and online inquiries.
  • Provide professional, friendly service to clients and members.
  • Handle customer feedback and resolve issues promptly to ensure high satisfaction. ...
Posted
13 days ago
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
22 days ago
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
22 days ago
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
14 days ago
  • Manage local / CO teams and operations and drive operational efficiencies and continuous improvement by implementing organizational structures and processes locally
  • Develop a culture in line with International Operations Vision to make every customer touch point brilliant
  • Align with Head, Customer Operations Region on the local aspects of the transformation plans of Customer Operations (CO) into intelligent service centers and to become a more customer centric organization and execute against those plans ...
Posted
22 days ago
  • Respond promptly to patient enquiries through WhatsApp, phone calls, social media and other communication channels.
  • Provide clear and professional information regarding available treatments, promotions and clinic services.
  • Understand the patient’s main concern before recommending an appropriate consultation or appointment. ...
Posted
a month ago
  • Fresh graduate, preferably Certificate/Diploma/Bachelor graduates in Customer Service, Mass Communication, Public Relation, Hospitality & Tourism, Marketing and Business program. School leaver (SPM/STPM) will be considered.
  • The ideal candidate must be physically presentable with high-confident appearance, sociable and fun-loving character.
  • Good interpersonal communication, especially in English (Spoken and written). ...
Posted
15 days ago
  • Manage end-to-end order operations, including sales, returns, samples, demos, equipment, and platform orders, ensuring accurate processing, validation, fulfillment, modification, and closure in compliance with internal policies, business rules, SLAs, and regulatory requirements.
  • Monitor order status throughout the order-to-delivery cycle, proactively managing backorders, delivery issues, stock availability, pricing updates, and order-related exceptions to ensure timely resolution.
  • Coordinate with third-party warehouses, forwarders, wholesalers, pharmacies, sales teams, and internal stakeholders to ensure seamless order fulfillment and delivery execution. ...
Posted
20 days ago
  • Prepare daily production schedules and monitor equipment utilization to meet client demand forecasts.
  • Oversee finished goods inventory levels to balance stock availability and prevent excess holding.
  • Coordinate cross-functionally across manufacturing, warehouse, and logistics units to resolve operational supply delays. ...
Posted
17 days ago
  • Communicating with customers through various channels and acknowledging and resolving customer complaints.
  • Modify, change and/or cancel existing reservation.
  • Act as a liaison between customer and airlines to arrange special request to resolve complaint. ...
Posted
22 days ago
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
19 days ago
  • Comfortable communicating with customers via phone and email
  • Responsible, patient and willing to learn
  • Basic computer knowledge ...
Posted
9 days ago
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
  • Ensure internal control and compliance are not compromised.
  • Champions service performance within the branch (queue management, complaint handling, SST uptime, customer experience)
  • Approve, Review and Audit Teller and Related Branch Financial Transactions (End of Day Financial Transaction Checking, Balancing, Reconciliation, etc.) in order to Prevent and Detect Fraud and Errors ...
Posted
a month ago
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
  • Process customer orders and payments accurately and efficiently.
  • Greet customers and provide friendly, professional service.
  • Assist customers with menu, product and payment enquiries. ...
Posted
9 days ago
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
  • Customer service operations and best practices
  • CRM systems and order management processes
  • Customer relationship management ...
Posted
a month ago
  • End of Day Financial Transaction Checking, Balancing, Reconciliation, etc.) in order to Prevent and Detect Fraud and Errors.
  • Staff Capacity planning (staff leave administration & relief arrangements).
  • Champions service performance within the branch (queue management, complaint handling, customer experience). ...
Posted
a month ago
  • Staff Capacity planning (staff leave administration & relief arrangements).
  • Champions service performance within the branch (queue management, complaint handling, customer experience).
  • Approve, Review and Audit Teller and Related Branch Financial Transactio ...
Posted
a month ago
  • Prepare daily production schedules and monitor equipment utilization to meet client demand forecasts.
  • Oversee finished goods inventory levels to balance stock availability and prevent excess holding.
  • Coordinate cross-functionally across manufacturing, warehouse, and logistics units to resolve operational supply delays. ...
Posted
24 days ago
  • Process and enter customer orders accurately and within the required timeline
  • Review order details, including part numbers, quantities, pricing, and delivery requirements
  • Provide timely order confirmations and updates to customers ...
Posted
a month ago
  • Communicating with customers through various channels and acknowledging and resolving customer complaints.
  • Modify, change and/or cancel existing reservation.
  • Act as a liaison between customer and airlines/hotel to arrange special request/ to resolve complaint. ...
Posted
a month ago
  • Good with people — customer service, communication, and problem-solving
  • Comfortable with basic admin and cashier tasks (invoicing, payments, data entry)
  • Organized and detail-oriented with stock and records ...
Posted
a month ago
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
  • Understand UPS service, product, systems and procedure
  • Handle incoming calls for pick up, track and trace, complaints, claims, service guarantees, price quotation, service information, export shipments exception and other enquiries in professional manner
  • Update the pick up arrangement, UPS supply request and tracking follow up. ...
Posted
a month ago

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