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1,000+ Customer Support Specialist Jobs - October 2026 - Urgent Hiring
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"customer support specialist"
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Undisclosed
Singapore
- Lead high-impact workshops, Expert-Insight-Series (EIS) sessions, and Accelerators tailored to diverse customer needs, from foundational product awareness to sophisticated feature adoption, while proactively providing feedback to CX Product Management to improve these offerings.
- Accelerate value realization by applying validated adoption frameworks to help customers bridge the gap between purchasing a Cisco solution and achieving their desired business outcomes, including baselining environments and developing comprehensive onboarding journeys.
- Identify and mitigate adoption risks, such as low technical usage or integration barriers, by handling customer expectations and resolving issues promptly to ensure a successful customer journey. ...
Posted
21 days ago
Undisclosed
KL City
- Lead high-impact workshops, Expert-Insight-Series (EIS) sessions, and Accelerators tailored to diverse customer needs, from foundational product awareness to sophisticated feature adoption, while proactively providing feedback to CX Product Management to improve these offerings.
- Accelerate value realization by applying validated adoption frameworks to help customers bridge the gap between purchasing a Cisco solution and achieving their desired business outcomes, including baselining environments and developing comprehensive onboarding journeys.
- Identify and mitigate adoption risks, such as low technical usage or integration barriers, by handling customer expectations and resolving issues promptly to ensure a successful customer journey. ...
Posted
21 days ago
MYR1,700 - MYR2,000 Per Month
- Respond to inquiries: Handle customer questions and requests promptly and professionally through various channels such as phone, email, social media, and live chat.
- Provide product support: Deliver accurate and detailed information about our products and services to help customers make informed decisions.
- Resolve issues: Address and resolve complaints in a timely and empathetic manner, ensuring a positive customer experience. ...
Posted
21 days ago
Undisclosed
Singapore
- Provide professional front-line customer service and concierge support to Owners, VIPs, clients, and visitors.
- Coordinate meetings, events, and VIP visits, including meeting room setup, facilities, AV equipment, refreshments, and PPE arrangements.
- Manage daily administrative activities, including document control, filing, records management, and internal document distribution. ...
Posted
21 days ago
ALL THAT JAZZ DANCE ACADEMY PTE. LTD.
Undisclosed
Singapore
- Greet & welcome customers
- Provide information about our classes, programs and studio policies
- Respond to general support enquiries (email, WhatsApp, phone, walk-ins) ...
Posted
21 days ago
Undisclosed
KL City
- Provide full tracing service for customers and other DHL network by investigating undelivered, returned, delayed, lost and damaged shipments (different kinds of service incidents).
- Demonstrate professionalism in handling and responding to all cases confidently and knowledgeably in accordance with the Global SOP, creating positive customer experience.
- Liaise and coordinate cross functionally, cross departments (Operations, Commercial, Finance, IT), cross business units and the Network when handling traces and service recovery cases. ...
Posted
21 days ago
Undisclosed
- To manning the information counter and assisting customers with enquiries and provide accurate information.
- To record lost and found items in the mall.
- Respond to injuries and accident in the mall. ...
Posted
21 days ago
Undisclosed
KL City
- Provide full tracing service for customers and other DHL network by investigating undelivered, returned, delayed, lost and damaged shipments (different kinds of service incidents).
- Demonstrate professionalism in handling and responding to all cases confidently and knowledgeably in accordance with the Global SOP, creating positive customer experience.
- Liaise and coordinate cross functionally, cross departments (Operations, Commercial, Finance, IT), cross business units and the Network when handling traces and service recovery cases. ...
Posted
21 days ago
Undisclosed
Singapore
- In conjunction with senior management, align and drive the wider strategic goals of the organisation.
- Responsible for the overall Underwriting Operations processes for Singapore and where relevant, lines in other part of LII Asia Pacific.
- Design and elevate the end-to-end customer experience across all underwriting touchpoints. This includes optimising customer journeys, acting on voice-of-customer insights, and ensuring service standards and turnaround times consistently meet or exceed expectations. ...
Posted
21 days ago
Undisclosed
KL City
- Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.
Posted
21 days ago
MYR2,100 - MYR2,500 Per Month
- Handle customer enquiries and requests through phone calls, emails, and other communication channels in a professional and timely manner.
- Manage shipment bookings, pick-up arrangements, and customer requests while ensuring accurate information is captured in the system.
- Monitor shipment status and provide customers with timely and accurate updates on deliveries, delays, and other shipment-related matters. ...
Posted
21 days ago
Customer Service Executive (Open for Fresh Graduates) Customer Service Executive (Open for Fresh Graduates)
Infinity Logistics Sdn Bhd
MYR2,700 - MYR3,500 Per Month
- Interface with customers via phone call and emails to attend to their general enquiries for rates, shipments booking and follow up shipment status.
- Ensure quotations are valid and up-to-date and understand the service requirements from the customers.
- Verification of the completeness and accuracy of all forwarding documents. ...
Posted
21 days ago
Undisclosed
Singapore
- Operate as the lead point of contact for any and all matters specific to your customers
- Build and maintain strong, long-lasting customer relationships
- Develop a trusted advisor relationship with key customer stakeholders ...
Posted
21 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Looking for a job beyond the desk?
- Want a career where you meet new people, build confidence, and develop skills that can take you further?
- Join our Customer Engagement & Events Team and gain hands-on experience in communication, events, sales, and leadership! ...
Posted
21 days ago
Undisclosed
Singapore
- POSITION SUMMARY
- Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time. ...
Posted
22 days ago
SMARTE CARTE SINGAPORE PTE. LTD.
SGD2,350 - SGD2,450 Per Month
Pasir Ris
- 6 days work week with rotating rest day*
- 6 days workweek, fixed shift*
- Shifts available:
Posted
22 days ago
Undisclosed
Malaysia
- Provide advanced technical support and solutions for escalated customer issues across communication channels.
- Analyze customer interactions and feedback to identify trends, improve service processes, and recommend enhancements.
- Collaborate with cross-functional teams including engineering and product management to resolve issues requiring advanced expertise. ...
Posted
22 days ago
Undisclosed
- Deliver exceptional customer service through inbound phone calls and email.
- Assist customers with flight bookings, ticket changes, cancellations, refunds, and travel-related enquiries.
- Provide accurate information on airline products, services, baggage policies, check-in procedures, and travel requirements. ...
Posted
22 days ago
Undisclosed
Tasek Gelugor
- Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.
- Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System) maintenance for contract pricing.
- Support sales team with direct customer contact within Planned Demand and Quality assurance processes. Includes coordinating the e-Compass and Forecast Response reports with Infosys, providing first point of escalation after initial set of expedites, complete bond requests from Inside Sales, manage Dropped Part, New Part, and Item Status Change reports; own the manual inventory sweep process from IPS (In-Plant Store) or consignment and coordinate contract refresh clauses. Handle branch service requests (sure ship and sure receipt), RMA (Return Material Authorization), initiate CAR (Corrective Action Request) FQR (Field Quality Request) analysis, submit Customer Surveys (NAFTA, ISO Cert’s, Quality, etc) and correct post delivery issues (wrong carrier, wrong packaging, wrong shipping account, etc) while working origin of any SMI (Slow Moving Inventory) and Sludge ...
Posted
22 days ago
Undisclosed
Singapore
- Supports SEA Customer Support Administration activities across all Business Units.
- RMA, loan detector shipment, temp export/import permit application, CS orders shipment and monitor till shipment reach to consignee.
- Coordinate and arrange RMA, loaner export/import shipments, including the application for temporary export/import permits ...
Posted
22 days ago
Undisclosed
KL City
- Collaborate with the team to develop high-quality documentation and training materials for onboarding new customers.
- Be the go-to person for answering basic customer questions and providing clear, helpful support.
- Lead standard training sessions for small and medium-sized enterprises, helping them maximize the value of our solutions. ...
Posted
22 days ago
Undisclosed
KL City
- Position : Customer service Japanese Speaker
- Location : Menara Shell, brickfields , KL
- Shift : 2 Shifts-7am-4pm 8am to 5pm (Subject to any changes in business needs) Rotational working days (5 days working & 2 days off) ...
Posted
22 days ago
Undisclosed
Singapore
- Supports SEA Customer Support Administration activities across all Business Units.
- RMA, loan detector shipment, temp export/import permit application, CS orders shipment and monitor till shipment reach to consignee.
- Coordinate and arrange RMA, loaner export/import shipments, including the application for temporary export/import permits ...
Posted
22 days ago
Undisclosed
KL City
- Gather complaint details from customer facing staff (Field staff) to support complaint investigation and MDR and Vigilance report compilation.
- Monitor and progress complaints to ensure timely reporting and closure to meet regulatory requirements.
- Maintain accurate records and keep others informed when records change or updated. ...
Posted
22 days ago
Undisclosed
Singapore
- Drive and ensure the customer experience team delivers excellent customer service and increase customer satisfaction rate
- Lead initiatives to improve customer experience, collaborating with other departments when necessary
- Enforce house rules and policies to our customers while delivering excellent customer service standards across all centers ...
Posted
22 days ago
Undisclosed
KL City
- Job Responsibilities
- Follow up on customer complaints and coordinate cross-functional resources including Legal, Operations, Business, and Technology teams to communicate and coordinate effectively, and drive reasonable resolution steps based on the complainant's concerns.
- Conduct in-depth root cause analysis and drive complaints to closure, maintaining close follow-up with customers to prevent further escalation. ...
Posted
22 days ago
Undisclosed
- Salary range: RM2,800 - RM3,250
- Hybrid working arrangement & 5 working days.
- Rotational 9 hours & 12 hours shift between Morning, Afternoon, and Night (Majorly Afternoon shift to support UK customers). ...
Posted
22 days ago
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