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1,000+ Customer Support Specialist Jobs - September 2026 - Urgent Hiring
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"customer support specialist"
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Undisclosed
KL City
- including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok.
- Design and operationalize copilot workflows for tasks such as translation capability, issue summarization, knowledge retrieval, and post-incident follow-up.
- Surface risks early by spotting weak signals in service metrics, support queues, partner feedback, and delivery execution. ...
Posted
13 days ago
Undisclosed
Singapore
- Design and operationalize copilot workflows for tasks such as translation capability, issue summarization, knowledge retrieval, and post-incident follow-up.
- Surface risks early by spotting weak signals in service metrics, support queues, partner feedback, and delivery execution.
- Prepare concise updates for stakeholders, with a clear view of what changed, what matters, and what needs a decision. ...
Posted
13 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
16 days ago
Undisclosed
Singapore
- Manage escalated complaints received by the Service Quality unit and ensure that cases are comprehensively reviewed and resolved within the required turnaround time.
- Engage with complainants via different modes of communications in gathering information, providing updates and communicating complaint outcomes.
- Conduct investigations and collaborate with respective departments and colleagues in the review and investigation of the complaints. ...
Posted
16 days ago
SGD5,000 - SGD5,000 Per Month
Singapore
- Ensure the highest level of quality service is rendered to customers by providing them accurate information, solving problems and serve in a variety of pre and post sales functions via calls and emails.
- Account management of quote to cash cycle, generation and conversion of quotes to orders where accuracy and responsiveness are critical
- Coordinate and responsible for end-to-end order management which includes order fulfillment, shipment coordination, 3rd party requisitions, returns and payment liaison with both internal and external stakeholders. ...
Posted
24 days ago
Customer Service trainer (Immediate Intake - 6mos Contract) Customer Service trainer (Immediate Intake - 6mos Contract)
Transcosmos Malaysia Sdn Bhd
MYR4,000 - MYR5,300 Per Month
- Educational Background
- Diploma or Bachelor's Degree in any field. Candidates with SPM qualifications may also be considered if they have relevant customer service and training experience with a proven track record of delivering effective learning programmes.
- Experience: ...
Posted
a month ago
Accenture Southeast Asia
Undisclosed
KL City
- Assist Staff Manager and resolve all training requirement
- Develop and maintain documents for various processes, assist in preparing development plans
- Ensure SOPs and process are compliant to last business and government updates ...
Posted
18 days ago
WOH HUP (PRIVATE) LIMITED
SGD2,500 - SGD2,500 Per Month
Singapore
- Evaluate incoming sponsorship proposals for management review.
- Plan and organize fundraising initiatives through collaborating with internal stakeholders, business partners and Non-Profit Organizations (NPO) including sourcing, liaising and executing fundraising events with multiple vendors.
- Work with NPOs to curate a calendar of volunteering activities for staff on corporate, department and project levels ...
Posted
2 days ago
Woh Hup (Private) Limited
Undisclosed
Singapore
- Evaluate incoming sponsorship proposals for management review.
- Plan and organize fundraising initiatives through collaborating with internal stakeholders, business partners and Non-Profit Organizations (NPO) including sourcing, liaising and executing fundraising events with multiple vendors.
- Work with NPOs to curate a calendar of volunteering activities for staff on corporate, department and project levels ...
Posted
3 days ago
Undisclosed
KL City
- Team Leadership & People Management
- Lead, coach, and supervise a team of senior customer service agents to achieve daily operational targets and KPIs.
- Monitor individual and team performance, providing regular feedback, coaching, and development plans. ...
Posted
18 days ago
Undisclosed
KL City
- Directs activities to research best practices, establish metrics and collect and analyze CHUBB customer complaint management end to end process which involves following up with internal departments, Agents, Partners and customers directly.
- Must have excellent complaint resolution skills and a high level of patience when dealing with disgruntled customers via email, chat and walk in customers. Strong communication skills are also vital for this job. It is critical that you are comfortable working in a fast-paced environment.
- Lead complaint management process from teams across Contact Center, Customer Service. Quality Assurance, Claims Support and collaborate cross functionally across all other touch points or departments within Chubb Malaysia. ...
Posted
18 days ago
Undisclosed
KL City
- Quality Governance & Oversight
- Lead the execution of the Customer Service Quality Assurance Framework, ensuring consistency, fairness, and adherence to approved quality standards.
- Oversee quality monitoring activities, calibration exercises, appeals and quality governance processes. ...
Posted
18 days ago
Undisclosed
KL City
- Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the Bank’s strategic objectives.
- Responsible as Chief Cashier/ Relief Chief Cashier in the branch to manage daily branch’s cash holdings, balancing, loading of Self-Service-Terminals (SST) and transactions.
- Responsible for handling and supporting first line resolution of enquires and complaints. ...
Posted
18 days ago
Undisclosed
- Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the bank strategic objectives.
- Responsible as Chief Cashier/ Relief Chief Cashier in the branch to manage daily branch's cash holdings, balancing, loading of Self-Service-Terminals (SST) and transactions.Responsible for handling and supporting first line resolution of enquires and complaints.Responsible as relief in absent of Service & Operations Manager (SOM).
- Customer Service OrientedGood Communication and interpersonal skillsExcellent time managementMinimum Diploma qualification from relevant field of study (banking, finance, etc)Relevant experience in clerical, office administrative, cash handling function, sales or customer service
Posted
18 days ago
Undisclosed
KL City
- Day-to-day Branch Service Operation related matters;
- Any initiatives introduced by the Group, Management, Head Office, Division, Department, Sales team or Operation team.
- Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the Bank’s strategic objectives. ...
Posted
22 days ago
SGD5,000 - SGD5,000 Per Month
Singapore
- Deliver CQ services to support introduction, upgrade or decommissioning of manufacturing, manufacturing support and laboratory equipment in the Life Sciences (pharmaceutical / medical device) clients.
- Draft equipment qualification deliverables such as URS, risk assessment, data integrity related assessment, CQ (IQ/OQ) protocols, specifications and RTM.
- Review equipment vendor's IOQ documents. ...
Posted
16 days ago
Undisclosed
- If you are looking to excel and make a difference, take a closer look at us…
- We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
24 days ago
Beckhoff Automation Brazil
Beckhoff Automation - INDIA
Undisclosed
- assist the Country Customer Service Manager in departmental administration tasks
- provide product, service, or equipment technical and engineering information when necessary
- prepare and present solution proposals and quotations according to customer requirements ...
Posted
24 days ago
Undisclosed
KL City
- Quality Assurance Reviews: Conduct regular quality audits on customer interactions to ensure compliance with SOPs, communication standards, and solution accuracy. Provide structured coaching using established frameworks to drive agent performance improvement.
- Quality Framework & Governance: Maintain and enhance QA frameworks including scorecards, coaching approaches, and audit standards to ensure consistency, fairness, and continuous improvement across teams.
- Reporting & Insights: Prepare concise, data-driven reports to highlight performance trends, gaps, and risks. Communicate actionable recommendations to stakeholders and track the effectiveness of implemented actions. ...
Posted
18 days ago
NUSANTARA PRIME CONSULTING PTE. LTD.
SGD3,500 - SGD3,500 Per Month
Singapore
- Manage Computer System Validation Lifecycle from design to execution phases; Including relevant CSV documentations such as Configuration specification, design review, commissioning documents, and protocols.
- Responsible for preparation of CSV documents and protocols, perform execution for automated equipment and/or control systems, and closure of executed protocols.
- Perform troubleshooting during test execution. ...
Posted
18 days ago
Undisclosed
KL City
- Change Delivery and Execution Excellence: Measure the timely delivery of consumer operations initiatives against agreed milestones, scope, and quality standards, with structured recovery plans and root cause actions in place where delays or issues occur.
- Business Benefit Realization: Measure the delivery of quantified financial and operational benefits from approved initiatives, including cost-to-serve reduction, deflection uplifts, and conversion improvements, tracked strictly against approved business cases. Benefits must be signed off by local countries.
- Voice Deflection and Customer Self-Service Adoption: Measure the sustained increase in digital and IVR deflection, and self-service completion across priority customer journeys, with performance tracked against baseline volumes. ...
Posted
24 days ago
Undisclosed
Singapore
- You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
Posted
24 days ago
Undisclosed
Singapore
- Lead the service enablement to support commercialization initiatives.
- Drive Technical Service programs such as Inventory Management, Supply and Ordering, Import / Export and Tool Management.
- Lead and drive process optimization and improvements focusing the customer experience and service efficiency. ...
Posted
25 days ago
Hong Leong Bank Berhad
Undisclosed
- Developing strategies and roadmaps for the Campaign/Marketing application solution/platform.
- Analyzing and consolidating business requirements to develop functional specification designs.
- Understanding short and long-term goals and objectives to recommend technical solutions and services. ...
Posted
3 days ago
Undisclosed
Singapore
- Represent established brands through face-to-face marketing campaigns, events and roadshows.
- Engage with customers, understand their needs and communicate products/services effectively.
- Support customer acquisition and campaign objectives through direct interactions. ...
Posted
14 hours ago
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