Lead and oversee the daily operations and service delivery of a BPO team responsible for the creation, update, and resolution of Materials Master Data (MMD) requests and enquiries across Business Units Consumer Goods (CG) and Healthcare (HEC), with accountability for expanding coverage to Business Units Performance Materials (PM) and Technology (TEC) as transitions occur.
Agency context layers — help government agencies identify use cases where context matters most, pilot and build their own context layers, and ensure these can be easily maintained and repeatable across other agencies.
Mobilise each engagement. You convert the proposal and statement of work into a release plan, a prioritised backlog, milestones, acceptance criteria, a responsibility matrix and a governance cadence agreed with the client.
Source and evaluate overseas Tier III/Tier IV data centre colocation resources, particularly facilities suitable for high-power GPU servers. Assess power capacity, PUE, electricity, bandwidth and other key specifications.
the iCORE dashboards, including Asset Lifecycle Management (ALCM) and platform performance metrics dashboard built on SAP ERP, Snowflake, and Power BI;
Assist the Assistant Director, Technology, Digitalisation and Data (TDD) in managing IT service delivery and helpdesk operations across both application and infrastructure support areas.
Partner with business units, customer-facing teams, architects, engineers, and operations to define scope, outcomes, assumptions, dependencies, and acceptance criteria
Design and implement enterprise-wide data collection strategies across heterogeneous source systems (ETRM, ERP, CRM, external APIs, flat files, and databases).
Milestone Ownership: Own monthly delivery commitments, tracking progress against volume, throughput, and accuracy benchmarks across external data suppliers.
Design and develop Mechanical electrical systems for new and existing data centers, including but not limited with ACMV system, Hydraulic system and thermodynamics refrigeration cycle, Fire Protection System, Plumbing & Sanitary System, etc.