Candidate must possess at least a Professional Certificate, Diploma , Advanced / Higher / Graduate Diploma or Certificate in IT related field or equivalent
This project involves providing L1 voice and chat support as a part of Service Desk to one of the Retail accounts based out of Singapore. This role requires excellent communication skills to be able to coordinate with customers and other technical teams
The IT Support Engineer / Junior Technologist is based in our Kuala Lumpur office and looks after IT for the 1000heads APAC business, roughly 40 people across Kuala Lumpur, Sydney, Melbourne and Tokyo. The role splits three ways: around 40% is day-to-day IT support for APAC, around 10% is working with our global IT team in London and covering the occasional out-of-hours request, and the remaining 50% is spent on regional technology projects alongside our Technical Director, AI Specialist and Full Stack Developer.