Support and troubleshoot Oracle Fusion Cloud ERP Modules, PaaS migration modules to support operation as Order Management, Procurement, Inventory, Supplier Portal, eTender, Project/Contract/Financial, EDS, NCR.
Support the end-to-end process from tender to Project to Design to Bill of Material specification to Production Schedule to Work Order to Inventory to Delivery to AR Billing.
Support the end-to-end process of Production Schedule to Replenishment to sourcing to Purchasing to Inventory Management to Supplier Invoice Matching to Payment Processing.
...
Mandarin Language Proficiency
Customer Service
Communication Skills
Active Listening
Problem Solving
Troubleshooting
Mandarin
English
Technical Support
Customer Support
Customer Care
Multitasking
fresh graduates
Provide day-to-day delivery and technical support for end-users of desktop applications, telephones, handheld email devices, printers, computer hardware, mobile device, AV system and familiar with retail store support via Ticketing and Phone support and onsite support as required
Support Windows and MAC
Diagnose and troubleshoot computer and general network issues
...
Provide first-level technical support to employees for hardware, software, email, printer, network, and other IT-related issues through on-site, remote, telephone, or online support channels.
Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, mobile devices, and other IT equipment to ensure smooth day-to-day operations.
Monitor, maintain, and troubleshoot office IT infrastructure, including network connectivity, Wi-Fi access points, printers, meeting room equipment, and other end-user technologies.
...
Provide first-level technical support to employees for hardware, software, email, printer, network, and other IT-related issues through on-site, remote, telephone, or online support channels.
Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, mobile devices, and other IT equipment to ensure smooth day-to-day operations.
Monitor, maintain, and troubleshoot office IT infrastructure, including network connectivity, Wi-Fi access points, printers, meeting room equipment, and other end-user technologies.
...
Interacting with customers to understand their technical issues and provide solutions. Educating users on how to use Google Products (Google Workspace or Google Cloud Platform).
Recognizing when an issue requires more expertise and passing it on to a higher level of support, internal or principal.
Collaborating with other members of the Tech team to resolve issues and improve systems.
...
Support and troubleshoot Oracle Fusion Cloud ERP Modules, PaaS migration modules to support operation as Order Management, Procurement, Inventory, Supplier Portal, eTender, Project/Contract/Financial, EDS, NCR.
Support the end-to-end process from tender to Project to Design to Bill of Material specification to Production Schedule to Work Order to Inventory to Delivery to AR Billing.
Support the end-to-end process of Production Schedule to Replenishment to sourcing to Purchasing to Inventory Management to Supplier Invoice Matching to Payment Processing.
...
Provide first-level support for applications and platforms across SharePoint, Power Platform, low-code solutions, Azure AI applications, and Azure infrastructure.
Handle support tickets by performing troubleshooting, identifying root causes, and applying standard fixes.
Escalate unresolved or complex issues to the next support level with clear context, logs, and reproduction steps.
...
Provide high-quality technical support and customer service to end users through effective communication (via phone, e-mail, and chat) and efficient troubleshooting
Resolve technical issues related to enterprise GIS servers using the right tools and other related technologies
Work well in a high energy, fast paced, enthusiastic, positive, and collaborative culture
...
Provide high-quality technical support and customer service to end users through effective communication (via phone, e-mail, and chat) and efficient troubleshooting
Resolve technical issues related to enterprise GIS servers using the right tools and other related technologies
Work well in a high energy, fast paced, enthusiastic, positive, and collaborative culture
...