Lead AEON Credit’s end-to-end digital business transformation strategy, focusing on operational modernization and digital-first solutions aligned with corporate objectives.
Oversee the planning, execution, and governance of transformation projects, ensuring delivery within scope, timeline, and budget.
Collaborate closely with IT and other key stakeholders to develop and execute strategic plans that support technology and business integration....
Drive the development and execution of customer experience and digital initiatives, leveraging customer insights and business needs to deliver impactful solutions while ensuring alignment with organizational objectives.
Lead and deliver customer experience and digital initiatives end-to-end, working with stakeholders and vendors to ensure successful implementation, risk management, and achievement of business objectives.
Leverage customer feedback, journey analysis, and digital insights to identify improvement opportunities, drive customer-centric initiatives, and measure their impact on business outcomes....
Drive the development and execution of customer experience and digital initiatives, leveraging customer insights and business needs to deliver impactful solutions while ensuring alignment with organizational objectives.
Lead and deliver customer experience and digital initiatives end-to-end, working with stakeholders and vendors to ensure successful implementation, risk management, and achievement of business objectives.
Leverage customer feedback, journey analysis, and digital insights to identify improvement opportunities, drive customer-centric initiatives, and measure their impact on business outcomes....
Drive the development and execution of customer experience and digital initiatives, leveraging customer insights and business needs to deliver impactful solutions while ensuring alignment with organizational objectives.
Lead and deliver customer experience and digital initiatives end-to-end, working with stakeholders and vendors to ensure successful implementation, risk management, and achievement of business objectives.
Leverage customer feedback, journey analysis, and digital insights to identify improvement opportunities, drive customer-centric initiatives, and measure their impact on business outcomes....
Lead OS Implementation: Lead the design and implementation of the ioshii innovation OS, integrating operational information, tasks, communications, SOPs, and management reporting.
Process Optimization: Assess restaurant and headquarters workflows, identify inefficiencies, and deliver practical improvements using AI, automation, and digital tools.
AI Workflow Development: Develop AI-supported workflows for sales analysis, customer feedback, morning meetings, action tracking, and follow-up reporting....
New Business Development: Proactively identify, prospect, and acquire new clients through cold outreach, networking, referrals, industry events, and other business development channels.
Sales Generation & Closing: Take full ownership of the sales cycle, from lead generation and client engagement to proposal presentation, negotiation, and successfully closing deals.
Sales Target Achievement: Consistently achieve monthly and quarterly sales targets by generating new business opportunities and securing profitable projects....