Provide comprehensive administrative support to the management team, including managing calendars, scheduling appointments, coordinating meetings, and handling correspondence with professionalism and efficiency.
Micro-Stay & Hourly Pricing: Develop and manage pricing models for non-traditional stay patterns, including day-use, transit, or hourly bookings to maximize bed utilization within a 24-hour cycle.
Technology Implementation & Optimization: Lead end-to-end integration of new technologies, conducting system studies and identifying "Free of Charge" (FOC) features to maximize business value.
Develop and update approved training courses in accordance with CAAM, JPK, and internal company standards to support both internal operational needs and external customer training requirements.
Carry out preventive and corrective maintenance on various types of Ground Support Equipment such as GPU, ASU, ACU, loaders, belt loaders, transporters, passenger steps, tugs and other support vehicles.
Technology Implementation & Optimization: Lead end-to-end integration of new technologies, conducting system studies and identifying "Free of Charge" (FOC) features to maximize business value.
Assist in defining product roadmaps, feature pipelines, and release schedules for the digital platforms (Journify, MHholidays, IBE), in alignment with overall Travel Services strategy.
Develop and update approved training courses in accordance with CAAM, JPK, and internal company standards to support both internal operational needs and external customer training requirements.