Trend Analysis & Strategy: Conduct regular research on social media trends, viral formats, and competitor strategies to support content and monthly campaign planning.
We are seeking a detail-oriented and proactive Ecommerce Support Staff to support our Ecommerce sales operations. The ideal candidate will be responsible for handling documentation, coordinating, and assisting in reporting task.Key Responsibilities:
Achievement of sales target set.2. Instill a high standard of friendly, professional customer service.3. Work hand in hand with the Store Manager in the employment of high caliber sales staff and the maintenance of adequate staffing levels.4. Implementation of an efficient in-store team work.5. Efficient organization and operation of the shop.6. Maintenance of sufficient stock level at all times.
Accurately process and record incoming customer payments via various methods (check, EFT, credit card), ensuring timely application to customer accounts.
Manage the official web shop and oversee day-to-day activities including marketing campaigns, sales performance, content management, promotions, SEO, SEM, SMM, and related tasks.