Expertise in e-commerce B2C operations; skilled in driving traffic within Shopee and Lazada, with strong market acumen and marketing strategy capabilities.
Manage and maintain the company website and e-commerce platforms, including product listings, pricing, promotions, stock availability and product information.
E-Commerce Associate (New Media/Digital Commerce) is responsible for driving online sales and brand engagement through social media platforms, live streaming, and marketplace management (Tiktok, TikTok Shop, XHS/Red Note, Google, Website CRM). Focus on content creation, audience engagement, and optimizing product visibility to increase conversions. Preferred experience related with Food Nutrition, Healthcare Wellness & Beauty Skincare Products.
Manage customer enquiries and service requests through written communication channels such as email, live chat, case management platforms, and other digital support tools.
Plan and execute campaign mechanics such as seller missions, ranking competitions, and livestream tools to drive seller and creator participation during ecommerce sales periods.