Responsible for executing best practices in supply chain planning, stock replenishment and exit plan to maintain an optimum balance between availability and inventory holding.
Demand sales forecast planning driven by pricing analytic to fulfil dynamic store orders, agile to react to work under pressure.
Liaise with suppliers and internal cross-functional teams which may include commercial, marketing, store operations, IT, logistics etc. to ensure timely replenishment and planning insights for all activities inclusive of festive and promotional events.
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Ability to investigate production issues, handle customer complaints, conduct root cause analysis, identify trends, and implement Corrective and Preventive Actions.
Proven experience in supervising team members and managing daily QA operations.
Able to work effectively with cross-functional teams, particularly production team.
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Draft, review and negotiate various type of commercial agreements, including service agreements, non-disclosure agreements, memorandum of understanding, joint venture agreements, employment agreements, etc.
Experience in employment related laws, Employment Act, Industrial Relations Act, OSHA (if any), F&M Act (if any), etc.
Manage overall employee relations and employment-related legal matters, ensuring compliance with labor laws and employment regulations.
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Monitor, consolidate, and analyze key service performance indicators, including SLA compliance, turnaround time, on-time delivery, and service failure rates.
Develop and maintain regular service performance dashboards and reports for management and operations teams.
Plan and conduct periodic operational audits at branches and operation locations across Malaysia.
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Handle end-to-end recruitment for HQ and Operations positions across 4 Companies (FNB) including manpower requisition, sourcing, selection, offer issuance and onboarding.
Source suitable candidates through job portals, social media, employee referrals, walk-in interviews, career fairs and recruitment agencies.
Screen applications, conduct phone screenings and coordinate interviews with the respective HODs.
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Smart Tech Tank Sdn Bhd is seeking a highly motivated and analytical Corporate Finance & Investment Executive to support the Company's investment activities, project financing, financial analysis, and strategic decision-making. The successful candidate will be responsible for evaluating investment opportunities, monitoring market trends, managing corporate financing activities, and ensuring the financial viability and profitability of the Company's investments and projects.
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Ensuring end-to-end supply chain efficiency by developing and executing effective supply, production, and materials plans.
Responsible for balancing product availability with cost and inventory optimization to meet business and customer requirements.
Collaborate cross-functionally with Demand Planning, Manufacturing, Procurement, Logistics, and external suppliers/co-packers to deliver feasible and efficient production and materials plans while proactively identifying and mitigating supply chain risks.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Edit and retouch images for various marketing materials, including social media content, product catalogues, e-newsletters, posters, and digital advertisements (for both print and web use).
Enhance images to ensure clarity, accurate color balance, proper exposure, and sharpness.
Remove imperfections, correct distortions, and maintain visual consistency across all assets.
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Edit and retouch images for various marketing materials, including social media content, product catalogues, e-newsletters, posters, and digital advertisements (for both print and web use).
Enhance images to ensure clarity, accurate color balance, proper exposure, and sharpness.
Remove imperfections, correct distortions, and maintain visual consistency across all assets.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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