Provide responsive, hands-on IT support for hardware, software, and connectivity issues, minimizing disruption to daily operations.
Log, track, and manage support requests through the IT Service Management (ITSM) platform, keeping users informed of progress and expected resolution times.
Identify recurring issues and contribute standardized solutions to the IT knowledge base, helping ensure consistent and scalable support.
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Ensure the Company’s quality system is effectively implemented and supported in the Malaysia facility.
Implement and maintain effective statistical process controls and other statistical techniques to ensure manufacturing output is in control and monitored.
Responsible for the coordination of Incoming, In-Process, and/or Finished Goods Acceptance Testing;
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Responsible as Technical Operation Engineer, DC Operations, you will be the point of contact for customer request which covers all M&E works or any other related request.
To prepare scope of work for vendor to quote for additional request
Work closely with the Sales team to understand and define client’s key business drivers and requirements
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