Deliver day‑to‑day technical support to employees for all end‑user devices, including laptops, desktops, monitors, mobile devices, video‑conferencing equipment, and Microsoft Office applications. This includes troubleshooting hardware and software issues, assisting with setup and configuration, and ensuring users have a smooth and productive computing experience.
Identify major source of particle rejects by analyzing particle/contamination related reject units based on visual inspection and failure analysis reports.
Develop new manufacturing and repair process technology to assist component teams in implementing repair strategies or fulfilling factory NPI requirements.
Design, develop, and maintain user-friendly web applications, prototypes, and digital tools for heritage research, documentation, interpretation, and public engagement.
Responsible for outsourced package platform qualification (lead and follower products) and process optimization at subcons to meet the time-to-market, product quality level, process capability and assembly yield target.