Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
Develop and maintain BAQ reports and dashboards for operational monitoring.
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Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
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Recommend an appropriate course of action to resolve tickets or escalate accordingly
Ensure that tickets which cannot be resolved at this level are escalated to the next level in a timely manner, with all troubleshooting steps and information collected and documented
Act as first point of contact via phone/email/chat or walk-in support for end users, and documents each contact including troubleshooting/action taken in appropriate system, while ensuring and promoting the image of IT as a service provider
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Monitor and coordinate day-to-day activities across our key business systems and applications.
Liaise with internal teams, vendors and external stakeholders to ensure smooth system operations.
Manage and provide support for platforms including: Zeoniq, Lark, E-commerce platforms, AutoCount, Power BI and CodeMax (currently used temporarily; transitioning to Cloudberry)
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• Provide first-level technical support for ERP other business software, including diagnosis and troubleshooting of issues.• Responsible for maintaining software, applications, and databases.• Design and develop data models, dashboards, reports for Business Intelligence in Microsoft Power BI according to user requirements. • Deploy, maintain, and troubleshoot Robot Process Automation in Microsoft PowerAutomate• Hands-on involvement in development, implementation and testing of new applications, PowerApps, and improvements. • Develop and maintain technical documentation for all designed solutions.• Provide support to users to analyze and troubleshoot issues when necessary.
We are seeking a proactive and detail-oriented Logistics Executive to support our daily warehouse and logistics operations within a high-precision manufacturing environment. This role plays a critical part in ensuring accurate, timely, and efficient handling of incoming and outgoing materials to support production and customer delivery.
Location: Tonasco Precision Machining Smart Factory, Bukit Jelutong
Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
Develop and maintain BAQ reports and dashboards for operational monitoring.
...
Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
...
Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
...
Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
...
Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
...
Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
Develop and maintain BAQ reports and dashboards for operational monitoring.
...
Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
...
Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
...
Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
...
Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
...
Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
...
Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
...
We are seeking a proactive and detail-oriented Logistics Executive to support our daily warehouse and logistics operations within a high-precision manufacturing environment. This role plays a critical part in ensuring accurate, timely, and efficient handling of incoming and outgoing materials to support production and customer delivery.
Location: Tonasco Precision Machining Smart Factory, Bukit Jelutong
We are seeking a proactive and detail-oriented Logistics Executive to support our daily warehouse and logistics operations within a high-precision manufacturing environment. This role plays a critical part in ensuring accurate, timely, and efficient handling of incoming and outgoing materials to support production and customer delivery.
Location: Tonasco Precision Machining Smart Factory, Bukit Jelutong
• Provide first-level technical support for ERP other business software, including diagnosis and troubleshooting of issues.• Responsible for maintaining software, applications, and databases.• Design and develop data models, dashboards, reports for Business Intelligence in Microsoft Power BI according to user requirements. • Deploy, maintain, and troubleshoot Robot Process Automation in Microsoft PowerAutomate• Hands-on involvement in development, implementation and testing of new applications, PowerApps, and improvements. • Develop and maintain technical documentation for all designed solutions.• Provide support to users to analyze and troubleshoot issues when necessary.
We are seeking a proactive and detail-oriented Logistics Executive to support our daily warehouse and logistics operations within a high-precision manufacturing environment. This role plays a critical part in ensuring accurate, timely, and efficient handling of incoming and outgoing materials to support production and customer delivery.
Location: Tonasco Precision Machining Smart Factory, Bukit Jelutong
• Provide first-level technical support for ERP other business software, including diagnosis and troubleshooting of issues.• Responsible for maintaining software, applications, and databases.• Design and develop data models, dashboards, reports for Business Intelligence in Microsoft Power BI according to user requirements. • Deploy, maintain, and troubleshoot Robot Process Automation in Microsoft PowerAutomate• Hands-on involvement in development, implementation and testing of new applications, PowerApps, and improvements. • Develop and maintain technical documentation for all designed solutions.• Provide support to users to analyze and troubleshoot issues when necessary.