Assist in the day-to-day operations of the resort, ensuring smooth and efficient service delivery across all departments including front desk, housekeeping, food and beverage, and groundskeeping.
Support the management team in implementing and enforcing hotel policies and procedures to maintain high standards of service quality and guest satisfaction.
Engage with guests to understand their needs, address inquiries, and resolve any issues promptly and professionally, contributing to a positive guest experience.
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Hotel Operations Management
Customer Service Excellence
Staff Training and Development
Budget Management
Event Planning and Coordination
Sales and Marketing
Property Maintenance Oversight
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Posted
14 days ago
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Plan, manage, develop strategic campaign and execute marketing activities and events.
Identify, reach out, build and maintain good relationship with related parties such as organization, event organiser, third-party personnel, agencies, media houses, collaborative brands etc.
Execute & lead campaigns/activities/event according to the calendar and schedule.
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