Coordinate project timelines, milestones, deliverables, meetings, and action items.
Maintain project trackers and provide regular progress updates.
Coordinate requirement gathering and maintain project documentation, including URS, Change Requests, functional requirements, process flows, meeting minutes, UAT documents, user guides, and release notes.
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Coordinate project timelines, milestones, deliverables, meetings, and action items.
Maintain project trackers and provide regular progress updates.
Coordinate requirement gathering and maintain project documentation, including URS, Change Requests, functional requirements, process flows, meeting minutes, UAT documents, user guides, and release notes.
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End-to-End Onboarding: Take complete ownership of new account deployments. Manage all logistics, seed accounts with user data, configure system parameters, and coordinate training schedules so our leadership can step in strictly to deliver the final training.
Customer Success & Support: Act as the primary point of contact for active users. You understand that speed is relative to customer success. You resolve inquiries with the urgency and precision required to ensure seamless clinical operations and a world-class client experience.
Understanding Data: Translate clinical reporting requirements into sound mathematical logic. We will teach you how to use our BI tools to filter data and layout dashboards. You must bring a foundational, intuitive understanding of data mechanics to the table.
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