Meet and greet customers, and attend to them promptly on their orders and requests while doing suggestive selling and complimentary closing.
Attend to mis-en-plus as directed on a daily routine and assist in monitoring the management of glassware and crockery to minimize breakages and losses
Work closely with the Supervisor and the team to ensure full compliance with Standard Operating Procedures (SOP).
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Service Excellence: Greet guests warmly, present up-to-date menus, take orders accurately, and serve food and beverages promptly.
SOP Compliance: Ensure all hotel Standard Operating Procedures (SOPs) and departmental rules are strictly understood, followed, and executed.
Mise en Place & Setup: Prepare and arrange all station service setups, check equipment/linens for cleanliness, and ensure the buffet line remains organized and hygienic at all times.
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Full Job Description - To ensure the daily operation is run smoothly according to SOP - To be familiar with the menu and able to explain and provide recommendations to customers - To attend to customers' order - To cross-sell and promote the outlet's product and new promotions. - To ensure safety, cleanliness, and hygiene standards are kept at all times. - To undertake ad-hoc tasks assigned by the superior from time to time.
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