Job Responsibilities:

Sales & Customer Service

Attend to walk-in customers, WhatsApp enquiries, phone calls, Facebook Messenger, TikTok, and other online leads.
Understand customers' requirements and recommend suitable awning, aluminium trackless gate, fencing, pergola, louvre roof, and related products.
Prepare quotations and explain product specifications, materials, warranties, and installation processes.
Conduct customer site visits when required.
Follow up on quotations until successful project closure.
Maintain excellent customer relationships before, during, and after project completion.
Achieve monthly sales and revenue targets.
Update customer records in the company sales system.

Digital Marketing & Social Media

Host TikTok Live, Facebook Live, and other social media live sessions according to the company's schedule.
Present products confidently during live sessions and engage professionally with viewers.
Respond to customer enquiries during live broadcasts.
Create engaging content, including:
- Product showcases.
- Installation videos.
- Before and after transformations.
- Customer testimonials.
- Promotional campaigns.
- Educational videos about awnings and aluminium trackless gates.
Collaborate with the marketing team on promotional campaigns.
Generate sales leads through TikTok, Facebook, Instagram, and other digital platforms.
Keep up with current social media trends and recommend new marketing ideas.

Sales Administration

Prepare quotations, invoices, and sales documentation.
Coordinate with the operations and installation teams to ensure smooth project execution.
Monitor project progress and keep customers informed.
Prepare daily, weekly, and monthly sales reports.
Track lead conversions and customer follow-up activities.

Key Performance Indicators (KPIs)

Facebook Jobs in Johor - November 2026 - Urgent Hiring

Customer Sales Executive (Awning & Aluminium Trackless Gate)