Respond to customer inquiries via phone, email, and chat in a timely and professional manner, addressing technical issues and providing solutions related to Osafe Fire Inspection's products and services.
Assist chefs in preparing ingredients, including washing, chopping, and portioning vegetables, meats, and other food items according to established recipes and standards.
Perform professional grooming services for dogs and cats, including bathing, drying, brushing, hair trimming, styling, nail clipping, ear cleaning and other basic grooming services.
Administrative & Finance Support*Prepare daily sales and collection reports.*Issue Job Sheets, Cash Bills, Official Receipts, and Credit Notes using the EMAX system.*Ensure all customer invoices and payment documents are accurately prepared.*Key in supplier purchase invoices and update system records promptly.*Update product costing and maintain accurate administrative records.*Prepare customer monthly statements and follow up on outstanding payments.*Prepare petty cash claims, backup fund requests, and outlet administrative reports.*Maintain proper filing of outlet documents and ensure timely submission to the Finance and HR Departments.Customer Service*Welcome customers and provide professional front counter service.*Answer incoming phone calls and respond to customer enquiries.*Register customer information and prepare service Job Sheets.*Process customer payments and complete vehicle handover.*Coordinate with technicians to update customers on vehicle service progress.*Assist customers with service bookings and appointments.*Support customer satisfaction initiatives, including Google Reviews and customer surveys.Workshop & Operations Support*Coordinate daily workflow between the workshop and front counter.*Monitor vehicle service progress and ensure smooth customer handover.*Safeguard vehicle keys throughout the service process.*Receive and verify stock deliveries.*Assist with stock counting and inventory records.*Place orders for products and consumables when required.*Ensure outlet cleanliness and proper document organisation.HR & Compliance Support*Prepare attendance reports.*Submit overtime claims, leave forms, and other HR-related documents according to schedule.*Ensure compliance with company SOPs and administrative procedures.*Support the Branch Manager in daily outlet operations.*Perform any other duties assigned by Management.
Lead and manage the day-to-day Supply Chain function, covering inventory planning, replenishment, warehouse operations, logistics, delivery operations and supply continuity.
As a Builder for our front-of-house, you will help create consistent service routines and scale a dependable guest experience from seating to checkout. In Service Crew or Captain roles you will set shift rhythms, coach and guide teammates, keep orders accurate, and manage seating flow, reservations and waitlists during busy periods.
Serve as the primary point of contact for customer inquiries via phone, email, and in-person, addressing questions related to shipments, tracking, and service offerings.