As a Builder for our front-of-house, you will help create consistent service routines and scale a dependable guest experience from seating to checkout. In Service Crew or Captain roles you will set shift rhythms, coach and guide teammates, keep orders accurate, and manage seating flow, reservations and waitlists during busy periods.
As a Builder for our front-of-house, you will help create consistent service routines and scale a dependable guest experience from seating to checkout. In Service Crew or Captain roles you will set shift rhythms, coach and guide teammates, keep orders accurate, and manage seating flow, reservations and waitlists during busy periods.
Support customer experience operations by managing enquiries and feedback and complaints across multiple channels including phone and email and Goodays and Zendesk and food delivery platforms
Greet customers warmly, assist with menu selections, and take orders accurately. Provide recommendations and ensure customer satisfaction throughout their visit.