Strategic Operations Management : Oversee daily functions of automotive workshops, including efficient service scheduling, vehicle maintenance, and body & paint workflows.
Customer Experience & Delight : Drive customer retention by managing the Voice of Customer (VOC) data, analyzing satisfaction scores, and implementing immediate countermeasures for service gaps.
Performance & Sales Targets : Direct the team to meet and exceed monthly sales goals, unit throughput, parts inventory velocity, and productivity metrics.
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To monitor and supervise a team of subordinates to comply with proper accounting policies & procedures for improvement and efficiency. 2. Responsible for timely and accurate closing of monthly accounts, inclusive of general ledgers, as well as to monitor daily accounts and finance operational activities. 3. Provide complete and accurate reports submission (on both regular and ad-hoc basis), which is inclusive of financial analysis, budgeting, forecasting and costing, variation reports to projections and actuals, as well as all other transactions and documentations. 4. Managing intercompany transaction. 5. Manage international inter-related companies accounts and finance books. 6. To deliver and manage the entire spectrum of accounting including AP/AR/GL/FA and finance functions. 7. Develop and monitor performance of department through KPIs. 8. To liaise and lead with Auditor, Tax Agent & Government regulators to ensure timeline of submission of accounts internally to management and externally to Government agencies. 9. To review and lead on improving SOPs and ensure compliance. 10. To lead and to solve any accounting related matters for the companies assigned, particularly on inter-related company transactions. 11. To ensure compliance with the latest accounting standards, taxation regulations and company’s internal policies. 12. Provide reports, recommendations and solutions to CEO on options to consider. 13. Managing and preparing cash flow budgeting and company forecasts/projections. 14. Responsible to ensure accuracy and sufficient funds for the company assigned to, by liaising with the CEO and internal department Heads. 15. Liaise and lead with bankers, financiers for banking facility matters independently. 16. Responsible in compilation of information and data for banking matters, and monitor cash inflow and outflow diligently. 17. Liaise and lead in conjunction with other Department Heads to take up feasibility studies, for proposed projects company wish to take on. 18. Assist in any ad-hoc duties as and when assigned.
commercial law
create a financial plan
advise on financial matters
analyse financial risk
Accounting System
accounting audit
financial audits
attach accounting certificates to accounting transactions
accounting techniques
Account Management
Financial1. Drive and achieve overall Branch Sales Targeta) Depositb) Investmentc) Loans – ASBF,SMART MONEY & Education loand) Bancassurance & Banca Takaful producte) Credit Cardf) Business referrals2. Prevention of Fraud and Losses (internal and external).3. Effectively control the cost as per budgetProcess1. Ensure that every staff discharge duties in accordance with:-a) Branch Manualb) BNM Guidelines and Other Regulatory / Statutory Requirementc) Internal control process & procedures.2. Ensure satisfactory audit rating3. Ensure audit findings are resolved within specified time frame.4. Monitor submission of reports within the specified time5. Act as BCM Coordinator and perform Business Continuity Plan & Call Tree Exercise.6. Act as Business Compliance Officer (BUCO) Representative.7. Act as CLO (Complaint Liaison Officer).8. Act as Branch OSHA coordinator.9. Ensure compliance on regulatory and non-regulatory requirements by conducting coaching.Customer1. Ensure efficient customer service level in accordance to SLA2. Ensure timely reply to customer and CCQ.3. Ensure to resolve any complaints within SLA4. Ensure accuracy in service delivery.People1. Resource management:-a) Annual leaveb) Attendancec) Branch meeting.2. Provide training / briefing on products and identify training needs3. Recruitment of staff4. Staff development and coaching5. Ensure knowledge and understanding of respective KPIs and JD among all staff6. Performance and productivity tracking at all levels including performing staff appraisalsOther Responsibilities1. To manage and undertake ad-hoc assignments2. Alternate key holder to Vault & Self Service Terminal.3. To organize or participate CSR activities within the branch community4. To ensure cleanliness, safety and security of the bank’s premise and SSL area5. To perform relief duties as and when required or in the absence of ABM.Learning & Growth1. To involve and contribute to any special project organise by Head Office2. Attend training on compliance, regulatory, product knowledge, customer services and other personaldevelopment and growth.3. To incorporate AFFINBANK’s DNA to all staff in the branch and uphold team work spirit4. To identify any potential staff for succession planning.
ACCOUNTABILITIESFinancial1. Drive and achieve overall Branch Sales Targeta) Depositb) Investmentc) Loans – ASBF,SMART MONEY & Education loand) Bancassurance & Banca Takaful producte) Credit Cardf) Business referrals2. Prevention of Fraud and Losses (internal and external).3. Effectively control the cost as per budgetProcess1. Ensure that every staff discharge duties in accordance with:-a) Branch Manualb) BNM Guidelines and Other Regulatory / Statutory Requirementc) Internal control process & procedures.2. Ensure satisfactory audit rating3. Ensure audit findings are resolved within specified time frame.4. Monitor submission of reports within the specified time5. Act as BCM Coordinator and perform Business Continuity Plan & Call Tree Exercise.6. Act as Business Compliance Officer (BUCO) Representative.7. Act as CLO (Complaint Liaison Officer).8. Act as Branch OSHA coordinator.9. Ensure compliance on regulatory and non-regulatory requirements by conducting coaching.Customer1. Ensure efficient customer service level in accordance to SLA2. Ensure timely reply to customer and CCQ.3. Ensure to resolve any complaints within SLA4. Ensure accuracy in service delivery.People1. Resource management:-a) Annual leaveb) Attendancec) Branch meeting.2. Provide training / briefing on products and identify training needs3. Recruitment of staff4. Staff development and coaching5. Ensure knowledge and understanding of respective KPIs and JD among all staff6. Performance and productivity tracking at all levels including performing staff appraisalsOther Responsibilities1. To manage and undertake ad-hoc assignments2. Alternate key holder to Vault & Self Service Terminal.3. To organize or participate CSR activities within the branch community4. To ensure cleanliness, safety and security of the bank’s premise and SSL area5. To perform relief duties as and when required or in the absence of ABM.Learning & Growth1. To involve and contribute to any special project organise by Head Office2. Attend training on compliance, regulatory, product knowledge, customer services and other personaldevelopment and growth.3. To incorporate AFFINBANK’s DNA to all staff in the branch and uphold team work spirit4. To identify any potential staff for succession planning.
To monitor and supervise a team of subordinates to comply with proper accounting policies & procedures for improvement and efficiency. 2. Responsible for timely and accurate closing of monthly accounts, inclusive of general ledgers, as well as to monitor daily accounts and finance operational activities. 3. Provide complete and accurate reports submission (on both regular and ad-hoc basis), which is inclusive of financial analysis, budgeting, forecasting and costing, variation reports to projections and actuals, as well as all other transactions and documentations. 4. Managing intercompany transaction. 5. Manage international inter-related companies accounts and finance books. 6. To deliver and manage the entire spectrum of accounting including AP/AR/GL/FA and finance functions. 7. Develop and monitor performance of department through KPIs. 8. To liaise and lead with Auditor, Tax Agent & Government regulators to ensure timeline of submission of accounts internally to management and externally to Government agencies. 9. To review and lead on improving SOPs and ensure compliance. 10. To lead and to solve any accounting related matters for the companies assigned, particularly on inter-related company transactions. 11. To ensure compliance with the latest accounting standards, taxation regulations and company’s internal policies. 12. Provide reports, recommendations and solutions to CEO on options to consider. 13. Managing and preparing cash flow budgeting and company forecasts/projections. 14. Responsible to ensure accuracy and sufficient funds for the company assigned to, by liaising with the CEO and internal department Heads. 15. Liaise and lead with bankers, financiers for banking facility matters independently. 16. Responsible in compilation of information and data for banking matters, and monitor cash inflow and outflow diligently. 17. Liaise and lead in conjunction with other Department Heads to take up feasibility studies, for proposed projects company wish to take on. 18. Assist in any ad-hoc duties as and when assigned.
commercial law
create a financial plan
advise on financial matters
analyse financial risk
Accounting System
accounting audit
financial audits
attach accounting certificates to accounting transactions
accounting techniques
Account Management
+8
Posted
a month ago
Boleh Sembang
Anda hanya boleh sembang dengan majikan selepas memohon kerja ini.
To monitor and supervise a team of subordinates to comply with proper accounting policies & procedures for improvement and efficiency. 2. Responsible for timely and accurate closing of monthly accounts, inclusive of general ledgers, as well as to monitor daily accounts and finance operational activities. 3. Provide complete and accurate reports submission (on both regular and ad-hoc basis), which is inclusive of financial analysis, budgeting, forecasting and costing, variation reports to projections and actuals, as well as all other transactions and documentations. 4. Managing intercompany transaction. 5. Manage international inter-related companies accounts and finance books. 6. To deliver and manage the entire spectrum of accounting including AP/AR/GL/FA and finance functions. 7. Develop and monitor performance of department through KPIs. 8. To liaise and lead with Auditor, Tax Agent & Government regulators to ensure timeline of submission of accounts internally to management and externally to Government agencies. 9. To review and lead on improving SOPs and ensure compliance. 10. To lead and to solve any accounting related matters for the companies assigned, particularly on inter-related company transactions. 11. To ensure compliance with the latest accounting standards, taxation regulations and company’s internal policies. 12. Provide reports, recommendations and solutions to CEO on options to consider. 13. Managing and preparing cash flow budgeting and company forecasts/projections. 14. Responsible to ensure accuracy and sufficient funds for the company assigned to, by liaising with the CEO and internal department Heads. 15. Liaise and lead with bankers, financiers for banking facility matters independently. 16. Responsible in compilation of information and data for banking matters, and monitor cash inflow and outflow diligently. 17. Liaise and lead in conjunction with other Department Heads to take up feasibility studies, for proposed projects company wish to take on. 18. Assist in any ad-hoc duties as and when assigned.
commercial law
create a financial plan
advise on financial matters
analyse financial risk
Accounting System
accounting audit
financial audits
attach accounting certificates to accounting transactions
accounting techniques
Account Management