Compliance Management: Manage and maintain the IFS Broker quality system and act as the key liaison for all audit-related matters.
Strategic Documentation: Oversee the end-to-back documentation process for global suppliers and customers, including risk assessments and technical data sheets.
Issue Resolution: Support the QA Manager in investigating customer complaints and coordinating Root Cause Analysis (CAPA) with internal teams.
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Compliance Management: Manage and maintain the IFS Broker quality system and act as the key liaison for all audit-related matters.
Strategic Documentation: Oversee the end-to-back documentation process for global suppliers and customers, including risk assessments and technical data sheets.
Issue Resolution: Support the QA Manager in investigating customer complaints and coordinating Root Cause Analysis (CAPA) with internal teams.
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Plan, execute, and optimize integrated marketing campaigns that support business and brand objectives.
Manage digital marketing channels, ensuring campaigns deliver strong engagement, traffic, and return on investment.
Own and manage the brand's social media presence by engaging with customers, responding to enquiries, and handling customer feedback professionally.
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