Store Audits & Field Visits: Conduct regular, scheduled, and unannounced visits to various outlets to evaluate overall store operations.
Standards & Compliance: Ensure strict adherence to company SOPs, visual merchandising guidelines, hygiene/cleanliness standards, product quality, and customer service protocols.
Issue Reporting & Analysis: Identify, document, and report operational issues, non-compliance, or service bottlenecks, submitting detailed field audit reports.
...
Job Requirements
Experience: 1–3 years of experience in retail operations
store auditing
or store management within the retail/F&B sector.
Eye for Detail: Exceptional observational skills with a keen eye for cleanliness
and service quality.
Communication & Influence: Strong interpersonal and communication skills
capable of providing constructive feedback and driving compliance professionally.
Problem-Solving: Proven track record in following up on issues and driving accountability to close operational gaps.
Mobility & Flexibility: Able and willing to travel frequently between outlets (a valid driver’s license and own transport preferred
if applicable).
Technical Skills: Proficient in MS Office / Google Workspace for drafting clear
structured operational reports.
Store Audits & Field Visits: Conduct regular, scheduled, and unannounced visits to various outlets to evaluate overall store operations.
Standards & Compliance: Ensure strict adherence to company SOPs, visual merchandising guidelines, hygiene/cleanliness standards, product quality, and customer service protocols.
Issue Reporting & Analysis: Identify, document, and report operational issues, non-compliance, or service bottlenecks, submitting detailed field audit reports.
...
Job Requirements
Experience: 1–3 years of experience in retail operations
store auditing
or store management within the retail/F&B sector.
Eye for Detail: Exceptional observational skills with a keen eye for cleanliness
and service quality.
Communication & Influence: Strong interpersonal and communication skills
capable of providing constructive feedback and driving compliance professionally.
Problem-Solving: Proven track record in following up on issues and driving accountability to close operational gaps.
Mobility & Flexibility: Able and willing to travel frequently between outlets (a valid driver’s license and own transport preferred
if applicable).
Technical Skills: Proficient in MS Office / Google Workspace for drafting clear
structured operational reports.
Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc.
...
Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc.
...