Client Relationship & Communication: Serve as the main point of contact for client inquiries, onboarding, weekly status updates, and general day-to-day correspondence.
Account & Campaign Coordination: Track client marketing deliverables, ensure campaign deadlines are met, and relay client feedback directly to the creative team.
Client Onboarding & Offboarding: Prepare client welcome kits, set up shared project boards (e.g., Asana, Trello), collect initial brand assets, and schedule kickoff meetings.
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Attentive, you offer a personalised service and a unique experience to each customer.
Relaxing, you give off a Zen attitude and thanks to you time seems to stop.
Challenger/Performer, you like to take on new challenges to develop the Spa's turnover (products and services) and guarantee the satisfaction of our customers
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