100+ Front Office Supervisor Jobs in Malaysia | Job Vacancies | September 2026 | Maukerja

Showing 158 jobs results for "front office supervisor"
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MYR5,000 - MYR10,000 Per Month
+Additional Compensation
Near Train Station
  • Oversee daily business operations and ensure smooth workflow
  • Manage team performance, scheduling, and internal coordination
  • Develop and improve SOPs to enhance efficiency ...
Workflow coordination Process & SOP management
+1
Posted
20 days ago
premium banner
MYR2,500 - MYR3,800 Per Month
Fresh Graduates
  • Oversee all guest touchpoints, ensuring warm welcomes, smooth check-ins and check-outs, and personalized guest experiences.
  • Handle VIP guests, repeat guests, and special requests to ensure high levels of guest satisfaction.
  • Address and resolve guest complaints promptly through effective service recovery. ...
Customer Service Front Desk Operations
+3
Posted
2 days ago
MYR5,000 - MYR8,000 Per Month
Near Train Station
  • Managing the team of Customer Support: Manage large volumes of incoming customer inquiries via [phone, email, live chat, and/or social media].
  • Problem Resolution: Identify, assess, and diagnose customer needs or complaints; provide accurate, valid, and complete information to resolve issues efficiently.
  • Product Expertise: Maintain a deep understanding of our products/services to guide customers and make relevant recommendations. ...
Customer Service Management Supervisory Skills
+6
Posted
a month ago
premium banner
MYR3,000 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
  • Oversee daily operations and ensure smooth coordination between customer service, production and fulfilment teams
  • Handle escalated customer cases and complaints beyond the customer service team
  • Coordinate production schedules with the kitchen team to ensure sufficient stock availabilit ...
Team Management & Leadership Good delegation
+3
Posted
a month ago
premium banner
MYR5,000 - MYR8,000 Per Month
  • Oversee daily business operations and ensure smooth workflow.
  • Improve operational efficiency and productivity。
  • Manage budgets, inventory, and operational costs. ...
Posted
6 days ago
MYR2,500 - MYR2,700 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Ensure all daily opening and operational checklists are completed accurately by the store team before business operations commence, and take immediate corrective action for any non-compliance.
  • Support the Store Manager in planning, organising and supervising daily store operations to ensure smooth and efficient business operations.
  • Support the achievement of sales targets, profitability and key business performance indicators through effective daily operational management. ...
Supervising Coaching
+1

Be an early applicant!

Posted
a month ago
MYR2,250 - MYR2,300 Per Month
Near Train Station
  • Supervisor Job Scope:
  • Create employees’ schedules to ensure efficient operations
  • Supervise and train staff to ensure they adhere to established standards of service and professionalism ...
Scheduling Stock Management
+2

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Posted
9 days ago
MYR2,500 - MYR2,700 Per Month
Near Train Station
  • Ensure all daily opening and operational checklists are completed accurately by the store team before business operations commence, and take immediate corrective action for any non-compliance.
  • Support the Store Manager in planning, organising and supervising daily store operations to ensure smooth and efficient business operations.
  • Support the achievement of sales targets, profitability and key business performance indicators through effective daily operational management. ...
Supervising Coaching
+1

Be an early applicant!

Posted
a month ago
MYR2,200 - MYR3,800 Per Month
Near Train Station
  • Assist branch manager to demonstrate desired behaviors for staff including driving sales, handling difficult or complicated sales, cash management, inventory and follow up with customers
  • Assist branch manager in hiring to the needs of the business, actively recruiting to ensure open positions are filled quickly
  • Assist branch manager to provide a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandise ...
Posted
2 months ago
  • Oversee & supervise overall operations of service centre
  • CSI enhancement planning & execution
  • Ensure all HMSB standard guideline procedures are implemented ...

Be an early applicant!

Posted
2 months ago
MYR3,500 - MYR4,500 Per Month
Near Train Station
  • Oversee daily front-of-house operations, ensure smooth service and high guest satisfaction
  • Manage, train and schedule service staff; maintain service standards and workplace discipline
  • Greet guests, handle inquiries and resolve complaints professionally ...
Service-minded responsible
+2
Posted
14 days ago
MYR1,800 - MYR3,500 Per Month
Fresh Graduates
  • Greet and welcome guests warmly, ensuring a pleasant and memorable dining experience
  • Take customer orders accurately and efficiently, offering menu recommendations when needed
  • Maintain cleanliness and organization of dining areas, including tables, chairs, and service stations ...
Customer Service Communication Skills
+4

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Posted
14 days ago
MYR5,000 - MYR8,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Team Management: Oversee the support team handling guest inquiries via phone, live chat, email, and social media.
  • Problem Resolution: Efficiently diagnose, troubleshoot, and resolve guest complaints or booking issues.
  • Escalation & Software: Handle complex guest cases while maintaining accurate records in CRM and property software. ...
Customer Service Hospitality Management
+2
Posted
a month ago
MYR2,000 - MYR2,200 Per Month
+Additional Compensation

Petaling, WP Kuala Lumpur

Near Train Station
  • Setting goals for the work group, developing organizational capability, and modelling how work together.
  • Displays a customer come first attitude by training and holding partners accountable for delivering legendary customer service.
  • Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives. ...
Stock Management Stock Replenishment
+3

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Posted
20 days ago
MYR2,500 - MYR3,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Oversee daily outlet operations to ensure smooth workflow and service quality
  • Support both front-of-house and back-of-house operations, including:
  • Front: cashiering, order taking, customer service ...
Posted
13 days ago
MYR3,000 - MYR3,400 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Shift Operations Management – Supervise front-line team during shifts to ensure smooth guest flow, service quality, and floor coverage.
  • Guest Service & Issue Handling – Address guest feedback promptly and escalate issues as necessary to maintain satisfaction.
  • Order & Presentation Accuracy – Ensure correct order fulfillment, cleanliness, and consistent product presentation. ...
Deliver excellent hospitality by serving guests courteously ensuring accurate order-taking and timely service
+6
Posted
3 months ago
MYR2,000 - MYR2,200 Per Month
  • Setting goals for the work group, developing organizational capability, and modelling how work together.
  • Displays a customer come first attitude by training and holding partners accountable for delivering legendary customer service.
  • Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives. ...
Stock Management Stock Replenishment
+5

Be an early applicant!

Posted
9 days ago
MYR2,000 - MYR2,200 Per Month
  • Setting goals for the work group, developing organizational capability, and modelling how work together.
  • Displays a customer come first attitude by training and holding partners accountable for delivering legendary customer service.
  • Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives. ...
Stock Management Stock Replenishment
+5

Be an early applicant!

Posted
9 days ago
High Opportunity
MYR2,000 - MYR2,200 Per Month
+Additional Compensation
  • Setting goals for the work group, developing organizational capability, and modelling how work together.
  • Displays a customer come first attitude by training and holding partners accountable for delivering legendary customer service.
  • Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives. ...
Stock Management Stock Replenishment
+5
Posted
20 days ago
MYR2,200 - MYR2,600 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • To maintain a professional standard of customer care in promoting company products & managing an effective team
  • Assist store manager in hiring & managing staffs' duty roster, leave, welfare, disciplinary issues
  • Motivate & train staffs on the company's policy, SOP, customer service & selling skills ...
Customer Service Retail Operations
+8

Be an early applicant!

Posted
13 days ago
MYR2,500 - MYR3,000 Per Month
Near Train Station
  • Menyelia operasi harian outlet bagi memastikan kelancaran operasi, kualiti makanan, kelajuan perkhidmatan dan kepuasan pelanggan.
  • Menyelia, membimbing dan melatih crew bagi memastikan prestasi kerja dan standard operasi dipatuhi.
  • Mengatur jadual kerja, tugasan crew dan menjalankan briefing harian. ...
Customer Service Team Leadership
+5
Posted
a month ago
MYR3,000 - MYR3,400 Per Month
Near Train Station
  • Shift Operations Management – Supervise front-line team during shifts to ensure smooth guest flow, service quality, and floor coverage.
  • Guest Service & Issue Handling – Address guest feedback promptly and escalate issues as necessary to maintain satisfaction.
  • Order & Presentation Accuracy – Ensure correct order fulfillment, cleanliness, and consistent product presentation. ...
Deliver excellent hospitality by serving guests courteously ensuring accurate order-taking and timely service
+6
Posted
2 months ago
Posted
15 days ago

Ibis Singapore On Bencoolen

Downtown Core

Posted
14 days ago

Singapore

Posted
15 days ago
  • Oversee daily front office activities, including check-in/check-out, reservations, and guest inquiries to ensure smooth and efficient operations.
  • Ensure guests receive professional, courteous, and timely service while handling complaints and resolving issues effectively.
  • Maintain accurate guest records, room status, reports, cash transactions, and other front office documentation in compliance with company procedures. ...
Posted
15 days ago

Fairmont Singapore & Swissôtel The Stamford

Singapore

  • Assist guests with check in and checkout, and other cashiering duties
  • Capable of defining, coordinating and managing a service delivery system utilizing resources, tools, data and service standards
  • Ensure all guest relation services, behavioral and technical are maintained in accordance with the hotel standards and in line with hotel's strategic plan ...
Posted
13 days ago

River Valley

Posted
6 days ago

KL City

  • POSITION SUMMARY
  • Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
  • Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
a day ago

Singapore

  • Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
  • To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
  • Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures ...
Posted
17 hours ago