100+ Front Office Supervisor Jobs in Malaysia | Job Vacancies | July 2026 | Maukerja

Customer Service Attention to Detail

Cheras, WP Kuala Lumpur

Near Train Station

Oversee daily front desk operations, ensuring smooth check-ins and check-outs, managing guest inquiries, and resolving issues promptly and professionally.
Supervise and train front desk staff, providing guidance on service standards, operational procedures, and guest interaction to foster a high-performing team.
Manage & ensure accuracy in room inventory in OTA & reservations, and billing systems. ...

Posted

2 days ago

Chat Available

Supervisor (168 Park Mall, Selayang) Supervisor (168 Park Mall, Selayang)

Cooking Master Bakery Sdn. Bhd.

MYR2,800 - MYR4,000 Per Month

Leadership Communication skills

Batu Caves, Selangor

Supervise and lead daily outlet operations.
Manage and motivate service crew to achieve excellent customer service.
Ensure food quality, cleanliness, and service standards are maintained. ...

Be an early applicant!

Posted

6 hours ago

Honda Malaysia

Undisclosed

Supervisor @ Bask Bear Coffee Ambank Sg Buloh Supervisor @ Bask Bear Coffee Ambank Sg Buloh

Kota Kinabalu, Sabah

Oversee & supervise overall operations of service centre
CSI enhancement planning & execution
Ensure all HMSB standard guideline procedures are implemented ...

Communication

Be an early applicant!

Posted

17 days ago

Chat Available

Bask Bear Sdn Bhd

MYR2,250 - MYR2,300 Per Month

Scheduling Stock Management

Sungai Buloh, Selangor

Near Train Station

Supervisor Job Scope:
Create employees’ schedules to ensure efficient operations
Supervise and train staff to ensure they adhere to established standards of service and professionalism ...

Be an early applicant!

Posted

19 days ago

Chat Available

ASSISTANT SV / SUPERVISOR @ TIMES SQUARE ASSISTANT SV / SUPERVISOR @ TIMES SQUARE

Watsons Personal Care Stores Sdn Bhd

MYR2,200 - MYR2,600 Per Month

Customer Service Retail Operations

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

To maintain a professional standard of customer care in promoting company products & managing an effective team
Assist store manager in hiring & managing staffs' duty roster, leave, welfare, disciplinary issues
Motivate & train staffs on the company's policy, SOP, customer service & selling skills ...

Be an early applicant!

Posted

14 days ago

Chat Available

Supervisor @ Tealive Kunak, Sabah Supervisor @ Tealive Kunak, Sabah

Loob Holding Sdn Bhd

MYR2,000 - MYR2,300 Per Month

Customer Service Sales Management

Tawau, Sabah

Job Scope :• Outlet staff management and scheduling.• Outlet food costs control, stock take and stock ordering.• Outlet sales and profitability.• Direct potential customers into the restaurant.• Explain and promote products and offerings.• Customer service.• Daily cash reporting.• Welcoming customers and greet every customer with a big smile and enthusiasm.• Brewing coffee or tea and serve the drinks to customers.• Ensure every drink serves to customers are made with passion and have the highest quality standards by following the right SOP.• Able to explain all Tealive products clearly to customers, and to promote/upsell Tealive products at all times.• Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.

Posted

19 days ago

Chat Available

Memang Meow Kopitiam

MYR2,800 - MYR3,500 Per Month

Restaurant Operations Inventory Management

Kepong, Selangor

Near Train Station

Support Operation Managers in managing outlet's daily operation including staff scheduling, customer service, and supervision of food quality, ensuring smooth operations.
Ensure SOP and Shop Rules are followed at all times, including policies for Food Safety & Sanitation.
Managing inventory & stock ordering. ...

Posted

5 days ago

Chat Available

Sushi Tei Malaysia Sdn Bhd

MYR1,800 - MYR3,500 Per Month

Customer Service Communication Skills

Fresh Graduates

Puchong, Selangor

Near Train Station

Greet and welcome guests warmly, ensuring a pleasant and memorable dining experience
Take customer orders accurately and efficiently, offering menu recommendations when needed
Maintain cleanliness and organization of dining areas, including tables, chairs, and service stations ...

Posted

7 days ago

Christine's Bakery

MYR3,000 - MYR3,400 Per Month

Deliver excellent hospitality by serving guests courteously ensuring accurate order-taking and timely service

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Shift Operations Management – Supervise front-line team during shifts to ensure smooth guest flow, service quality, and floor coverage.
Guest Service & Issue Handling – Address guest feedback promptly and escalate issues as necessary to maintain satisfaction.
Order & Presentation Accuracy – Ensure correct order fulfillment, cleanliness, and consistent product presentation. ...

Posted

a month ago

Chat Available

Hospitality Supervisor Hospitality Supervisor

The Precious Seed Management Sdn. Bhd. (Just Pets Megastore)

MYR3,500 - MYR4,500 Per Month

Customer Service Team Leadership

Petaling Jaya, Selangor

Near Train Station

Supervise and lead the service team during shifts, ensuring smooth and efficient day-to-day operations.
Assist in staff scheduling and manpower planning to ensure sufficient coverage, especially during peak periods and buffet service.
Train, mentor, and motivate staff to maintain high service standards, particularly in buffet and high-volume service environments. ...

Posted

14 days ago

Hilton

Undisclosed

Shah Alam

Oversee daily front office operations: Overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standards
Monitor and elevate service: Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experience
Support revenue initiatives: Assist in promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growth ...

Posted

15 days ago

Holiday Inn Sepang

MYR2,300 - MYR2,500 Per Month

Sepang

Have a high school diploma or qualification
Minimum 1 year experience in a front desk or guest service position
Fluent in English and local language, extra language skills would be added value ...

Posted

15 days ago

Marriott International, Inc

SGD3,300 - SGD3,700 Per Month

Singapore

Lead and support the Guest Experience team in delivering smooth, personalized arrival and departure experiences for all guests.
Supervise daily lobby and driveway operations, ensuring efficient guest flow, safety, cleanliness, and adherence to brand standards.
Coordinate transportation services, including in-house drivers, taxis, valet, and outsourced limousine partners, to ensure seamless guest transfers. ...

Posted

15 days ago

Ibis, Ibis Styles, Ibis Budget

Undisclosed

Singapore

Able to assist the Duty Manager to ensure smooth operations at the front office at all times.
Assist the Duty Manager in reviewing the staffing roster at the commencement of the shift to ensure the best deployment for maximum efficiency.
Able to assist the Guest Service Executive in resolving any operational issues. ...

Posted

12 days ago

Flamingo By The Beach Penang

MYR2,300 - MYR2,500 Per Month

Tanjong Bungah

Free parking
Health insurance
Maternity leave ...

Posted

12 days ago

Hotel Grand Continental Kuantan, Pahang

Undisclosed

Kuantan

Responsible for the overall supervision of a front office duty shift
Must maintain a consistently high standard of customer service throughout the shift
Maximization of room sales and revenue for the hotel ...

Posted

6 days ago

IBIS SINGAPORE ON BENCOOLEN

SGD2,800 - SGD2,800 Per Month

Singapore

Lead the Front Desk team to deliver smooth, efficient reception operations during shifts
Collaborate with the Duty Manager to review and optimize staffing rosters for maximum operational efficiency
Support the Guest Service Executive in resolving operational issues promptly to maintain service quality ...

Posted

a month ago

IBIS

Undisclosed

Singapore

Able to assist the Duty Manager to ensure smooth operations at the front office at all times.
Assist the Duty Manager in reviewing the staffing roster at the commencement of the shift to ensure the best deployment for maximum efficiency.
Able to assist the Guest Service Executive in resolving any operational issues. ...

Posted

a month ago

Marriott International, Inc

Undisclosed

KL City

POSITION SUMMARY
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...

Posted

20 days ago

Hilton

Undisclosed

Malaysia

Oversee daily front office operations: Overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standards
Monitor and elevate service: Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experience
Support revenue initiatives: Assist in promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growth ...

Posted

19 days ago

MURRAY PTE. LTD.

SGD2,300 - SGD2,300 Per Month

Singapore

Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures ...

Posted

2 days ago

SSG HOTELS PTE. LTD.

SGD2,500 - SGD2,500 Per Month

Singapore

Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures ...

Posted

2 days ago

Hotel Metrasquare

MYR1,900 - MYR2,300 Per Month

Hotel Front office Supervisor Hotel Front office Supervisor

Hang Tuah Jaya Municipal Council

Team Leadership: Train, mentor, and schedule front desk agents, concierges, and PBX staff.
Guest Services: Resolve guest complaints promptly, ensuring high satisfaction levels.
Operations Management: Oversee daily operations, including room assignments, VIP guest handling, and managing property management systems (PMS). ...

Posted

17 hours ago

CORMAR Suites

MYR2,800 - MYR3,300 Per Month

Front Office Supervisor (Shift Leader) Front Office Supervisor (Shift Leader)

KL City

Report directly to the Hotel Operations Manager on all matters relating to guest occupancy status, cashiering and guest information services.
Interact with all guests on all matters relating to rooming, cashiering and guest information services.
Ensure that all guest information is complete upon arrival, including name, address and method of payment. ...

Posted

2 days ago

InterContinental

Undisclosed

Front Office Supervisor (Shift Leader) Front Office Supervisor (Shift Leader)

KL City

Ensure maximum guest satisfaction through personal recognition and prompt, cordial attention from arrival to departure.
Monitor and ensure that IHG One Rewards Members, InterContinental Ambassadors, and VIP guests receive exceptional attention, care, and personalized service during their stay.
Address and resolve guest complaints and incidents in a timely and effective manner, coordinating with the Duty Manager when needed and documenting actions in the Log Book. ...

Posted

15 days ago

IHG Hotels & Resorts

Undisclosed

Front Office Supervisor-Duty Manager (Hotel) Front Office Supervisor-Duty Manager (Hotel)

KL City

Ensure maximum guest satisfaction through personal recognition and prompt, cordial attention from arrival to departure.
Monitor and ensure that IHG One Rewards Members, InterContinental Ambassadors, and VIP guests receive exceptional attention, care, and personalized service during their stay.
Address and resolve guest complaints and incidents in a timely and effective manner, coordinating with the Duty Manager when needed and documenting actions in the Log Book. ...

Posted

16 days ago

THE GARCHA GROUP MARRIOTT INTERNATIONAL

SGD2,300 - SGD3,600 Per Month

Front Office Supervisor - The St. Regis Singapore Front Office Supervisor - The St. Regis Singapore

Serangoon

Posted

13 days ago

Marriott International, Inc

Undisclosed