Job Scope :• Outlet staff management and scheduling.• Outlet food costs control, stock take and stock ordering.• Outlet sales and profitability.• Direct potential customers into the restaurant.• Explain and promote products and offerings.• Customer service.• Daily cash reporting.• Welcoming customers and greet every customer with a big smile and enthusiasm.• Brewing coffee or tea and serve the drinks to customers.• Ensure every drink serves to customers are made with passion and have the highest quality standards by following the right SOP.• Able to explain all Tealive products clearly to customers, and to promote/upsell Tealive products at all times.• Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
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2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
Champions the brand’s service vision for product and service delivery.
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Attentive, you offer a personalised service and a unique experience to each customer.
Relaxing, you give off a Zen attitude and thanks to you time seems to stop.
Challenger/Performer, you like to take on new challenges to develop the Spa's turnover (products and services) and guarantee the satisfaction of our customers
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