Provide real time human-assisted customer support via various channels including but not limited to voice, live chat, email, social media, L1 and L2 support, handle enquiries and resolve any issues while building and maintaining good relationships with Digibank customers in Singapore
Guide our customers in using the Digibank application and resolve issues as per SOPs via self serve tools, HelpCentre and FAQs.
Clear understanding and adherence to the SOPs, resolution solutioning and on-going process improvements
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Ensure proactive, reliable, and timely completion of projects, aligned with global HR objectives while maintaining regulatory compliance. Approach tasks with high customer-centricity, manage complex HR requests, and be and expert in end-to-end HR scopes (i.e., hiring to separation, international and domestic movements, connection between HR processes with IT and Finance). Develop and deliver comprehensive training programs, ensuring high-quality data maintenance through regular checks, trend analysis, and tackling root causes of concerns
Collaborate with various stakeholders to keep process documentation and training materials up-to-date. Ultimately in charge of governing the accuracy and completeness of documentations (working instructions and knowledge articles) by working closely with the ELM Senior Specialists
Lead and contribute to continuous improvement initiatives (process efficiency, effectiveness, and automation) and be the primary ELM focal point for global and regional HR system projects
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Ideation of products/ services/ offers/ solutions to meet market demands and customer expectations.
This role requires taking some initial direction, and then shaping concepts ahead of time to meet the GTM calendar timeline. Also requires willingness to step into an end-to-end role when needed, and not afraid of getting into actual operational matters.
Analyze data on customer patterns with a view to identify opportunities to serve customer and market needs.
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Ensure product availability, visibility, and optimized promotional impact across assigned retail outlets to maximize sales performance
Support sales representatives in managing day-to-day merchandising activities against pre-set objectives, prioritizing tasks for maximum effectiveness
Execute merchandising activities across assigned businesses and territories, including product portfolio introductions, marketing plan execution, order taking, display set-ups, and in-store merchandising
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Lead and manage end-to-end physical security operations across all technology buildings nationwide, including perimeter security, access control, surveillance systems, guarding services, and security assets.
Ensure high availability and reliability of all security systems with zero tolerance for downtime that may impact business continuity.
Drive operational consistency across regions through standardized procedures, governance, and performance monitoring.
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Support the management of day-to-day operating expenditures against budgets to ensure resources are used efficiently
Execute and monitor client promotion plans, gathering market and customer feedback to achieve marketing goals and continuously inform client strategies
Communicate timely updates on client and competitor product developments to the sales team to support informed, responsive decision-making
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Lead end-to-end management reporting for the Technology business unit, including monthly Profit and Loss (P&L) gap analysis, working capital monitoring, and customer profitability analysis
Supervise departmental operating budgets and costs against annual allocations to ensure efficient and effective use of resources
Support the development of financial and operating budgets, and prepare performance analysis documents to facilitate divisional performance reviews and continuous improvement initiatives
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Ensure all transactions (revenues, provisions, operating expenses etc) are recorded properly and in accordance with the definition set on DPDHL Accounting Manual and International Financial Reporting Standard (IFRS).
Review general or nominal ledger entries regularly to minimize if not eliminate adjusting entries and to detect any under or over statement of expenses on time.
Analyze and compare month on month expenses to attain uniform distribution of cost during the year and make an accrual when appropriate to have consistency in reporting expenses.
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Detail, promote and sell our company’s products to the private or government healthcare professionals. The primary focus of activities is to drive business for products through building relationship with key stakeholders within the account.
Achieve maximal sales and market share through personal promotion that is targeted and tailored for customers that benefit patients and adheres to ethical standards. Build and execute account management plans for top accounts. Ensure timely execution of planned activities.
100% compliant with internal medical, legal & compliance processes
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Job Summary (Senior SAP F2S Consultant):We are seeking a seasoned SAP F2S Functional Consultant with of hands-on experience in SAP Production Planning (PP), Materials Management (MM), and the Forecast-to-Stock (F2S) process. The ideal candidate will have successfully delivered end-to-end F2S solutions and bring deep domain knowledge in one or more industries (e.g., Manufacturing, Life Sciences, Oil, Retail & Consumer Goods, etc.).Key Responsibilities & ExpertiseSAP PP/MM & F2S Module Expertise:Lead the design, configuration, and support of SAP PP/MM and F2S processes including demand planning, forecasting, production scheduling, material requirements planning (MRP), inventory management, and stock optimization.
Customize F2S flows to align with unique business requirements and ensure compliance with industry standards.
Business Process Analysis & Optimization:Analyze current Forecast-to-Stock processes, identify pain points, and propose standardization or automation opportunities.
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Prospecting, qualifying, and closing new corporate leads for traditional and Headless CMS web development, digital marketing, and custom AI enterprise solutions.
Educating potential clients on leveraging AI automation, AI workflow integration, Vibe Coding, modern CMS architectures, and advanced search visibility (SEO/GEO) to optimize business operations.
Preparing detailed service proposals, technical pitch decks, and consultative sales presentations tailored to client requirements.
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Act as an independent operational executor and business process improver for solar system performance.
Summary: The O&M Engineer Executive is a specialized individual contributor responsible for monitoring plant performance, conducting preventive maintenance, and supervising on-site cleaning crews at Verdant Solar. They execute daily tasks independently with high accuracy, actively improve field processes, and support engineers and clients through practical help.
System Performance & Troubleshooting: Monitor daily alarms, analyze software trends for Low Peak Performance (LPP), and perform basic inverter troubleshooting.
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Ensure product availability, visibility, and optimized promotional impact across assigned retail outlets to maximize sales performance
Support sales representatives in managing day-to-day merchandising activities against pre-set objectives, prioritizing tasks for maximum effectiveness
Execute merchandising activities across assigned businesses and territories, including product portfolio introductions, marketing plan execution, order taking, display set-ups, and in-store merchandising
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High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
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Manage departmental operating budgets and costs in line with annual allocations to ensure efficient and accountable use of resources
Develop business and marketing plans in close coordination with clients to achieve overall business objectives and drive sustainable profitability
Gather and report client operational results against Key Performance Indicators (KPIs) defined in Service Level Agreements (SLAs), ensuring performance transparency and accountability
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