Own the-end-to-end digital customer journeys across Digital Life and General Insurance, from awareness and acquisition to repeat purchase, servicing and retention.
Drive initiatives that increase customer lifetime value by improving first product conversion, repeat purchase behavior, cross-sell opportunities and long term customer engagement across Digital & General Insurance
Lead the commercialization of insurance propositions by identifying growth opportunities, improving digital conversion funnels and driving sales performance across DBS digital channels
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Own the-end-to-end digital customer journeys across Digital Life and General Insurance, from awareness and acquisition to repeat purchase, servicing and retention.
Drive initiatives that increase customer lifetime value by improving first product conversion, repeat purchase behavior, cross-sell opportunities and long term customer engagement across Digital & General Insurance
Lead the commercialization of insurance propositions by identifying growth opportunities, improving digital conversion funnels and driving sales performance across DBS digital channels
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Strong interpersonal, communication, and relationship-building skills to engage diverse customers and communities.
Sales, negotiation, and customer service abilities to prospect, present solutions, and maintain high-quality client support.
Basic financial literacy and understanding of insurance or takaful concepts; familiarity with shariah-compliant financial products is an advantage.
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Lead the preparation of business updates for senior management forums, including performance decks, forecasts and materials for country and regional governance platforms.
Oversee performance tracking across telesales, branch, lead generation and mortgage fire portfolios, with a clear view of sales outcomes, productivity, headcount, pipeline and key business drivers.
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Lead the preparation of business updates for senior management forums, including performance decks, forecasts and materials for country and regional governance platforms.
Oversee performance tracking across telesales, branch, lead generation and mortgage fire portfolios, with a clear view of sales outcomes, productivity, headcount, pipeline and key business drivers.
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Prepare and ensure timely completion of monthly/quarterly/yearly financial and management reports of General Insurance business.
Responsible for accurate and timely submission of local statutory returns to BNM, IFRS templates to Group Office and other regulatory reporting requirements, including audited financial statements.
Perform variance analysis of the financial results and prepare management analysis pertaining to reporting to local management, Group Office and statutory bodies.
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Convert warm leads. Work the inbound leads generated by our own brands and lead-gen engine — qualify fast, and close.
Originate. On top of inbound, build and work your own pipeline of commercial prospects — corporates, SMEs, and group buyers — through your network, referrals, and proactive prospecting.
Close. Own deals end to end: qualify, scope the opportunity, shape the placement strategy with the technical team, present terms, handle objections, and bring the account over the line.
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Provides HR administrative support across compensation & benefits, personnel data management, HR administration, onboarding/offboarding, HR reporting and HR projects, including payroll assistance, record keeping, HRIS updates, training coordination, and compliance support.