Lead, participate in performing the assigned project management. To serve as in-house subject matter expert to analyze & provide recommendations based on Business Vs IT requirements & strategic directions. Work with relevant party to design, implement, configure scalable infrastructure/network systems, design secure Infra architecture, security, capacity planning. Lead efforts to replace, upgrade, introduce innovative technology solutions that meet IT, security, & business requirements effectively.
Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity.
Provide L2 and L3 technical support for all field-related incidents and service requests, including troubleshooting hardware, software, network connectivity, and specialized onsite equipment (e.g., POS systems, local servers, IP cameras).
Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
Perform installation, termination, testing, troubleshooting and maintenance of structured cabling and related network infrastructure at customer sites, ensuring all works are completed safely, accurately and according to project requirements.
Collaborate with the sales team and lead deep-dive sessions with customers to understand their current infrastructure, pain points, and future goals, and translate them into technical solutions
Own the end-to-end recruitment process for technical positions across Engineering, Product, Data, AI, Machine Learning, Infrastructure, DevOps, Cybersecurity, QA, and related functions.
Primary responsibility is to build enterprise level application to support the company operation and growth. Other task include requirement gathering, solution design for new system, provide technical support, bug fix, patches and maintenance to existing system.
Monitor and report on all security related alerts, incidents and breaches and provide assistance in the investigation and resolution of security incidents, when required
Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity.
Assist in managing the day-to-day operation matters including disbursement checking (monitoring of pre-disbursement conditions and post-disbursement conditions) ensuring all standards and requirements are met.