Background: Degree in Computer Science, IT, or a related field, accompanied by hands-on experience in L2/L3 support, application support, or run engineering for production systems.
Provide hands-on Level 2 support by monitoring, troubleshooting, resolving, and improving IT incidents involving end-user devices, servers, cloud services, and applications across the organisation.
Lead, plan, and execute cybersecurity projects—including VAPT, Asset Discovery, Risk Assessment, GRC, and related initiatives—through all phases from initiation to closure.
Set the Vision- Drive the technical direction of the team by developing and executing short-term (1 year), medium-term (1-3 years), and long-term (3-5 years) support strategies aligned with global business goals.
Lead the IT pre-opening workstream by managing technology infrastructure setup, systems implementation, network deployment, testing, user readiness, and operational launch planning
Multi-Cloud Visibility: Build and maintain unified dashboards using AWS Cost Explorer and Azure Cost Management to provide real-time spend transparency to stakeholders, including but not limited to supporting cost modelling from the Product teams.
Lead BAU vulnerability management operations, including vulnerability scanning/discovery, findings triage, remediation SLA tracking, closure follow-up and periodic reporting.
Operate and maintain corporate server infrastructure across multiple countries, including virtualisation platforms, Windows and Linux systems, and associated services.