Provide day-to-day IT support to staff, including AV setup for meetings, events and board meetings. Oversee onboarding and offboarding of IT accounts and equipment, and manage the IT asset inventory, including phased replacement of ageing devices.
Work closely with manufacturing shopfloor teams, automation engineers, process engineers, and IT/Digital teams to implement and enhance digital solutions across production operations.
Extensive experience in enterprise architecture, technology strategy, or architecture-led transformation, with a demonstrated track record of senior leadership in large-scale organizations.
Be the first point of contact for staff IT support across all centres and departments — devices, printing, connectivity, Google Workspace and video conferencing.
Assist in IT service operations support by reviewing ServiceNow tickets for completeness, accuracy, and process adherence, and flagging items requiring follow‑up.
App Development: Assist in the design, development, and testing of internal applications (mobile or web) to improve our equipment service workflows, spare parts management, or customer interactions.
Diploma or Degree in Information Technology, Computer Science, Animation, Multimedia Design or an Educational Technology-related field The Personnel should preferably have the following skills and experience:
Perform and review IT related audits, i.e. i.e. core and non-core business application, infrastructure and IT processes as per the approved yearly Audit Plan, investigation and ad-hoc audit assignments as required by the Internal Audit Division (IAD) within the budgeted timelines.
Be the first point of contact for staff IT support across all centres and departments — devices, printing, connectivity, Google Workspace and video conferencing.