Monitor and analyse IT service performance trends to ensure achievement of agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), identify service gaps, and provide actionable insights for continuous service improvement.
We are looking for a hands-on System Engineer to lead and support 24x7 mission-critical systems in secure on-premises environments. The role requires strong technical expertise and operational leadership, with hands-on involvement in deployments, critical incidents, and emergency recovery activities.
Play a key role in organization-wide digitization and digitalization to ensure the overall success of the Organization in line with the Organization’s vision and mission.
Lead the architecture, implementation, operation and continuous improvement of enterprise information security platforms and solutions, including PAM, SIEM, SOAR, EDR/XDR, NDR, DLP, WAF and vulnerability management.
Degree in a relevant discipline, with experience in project/programme management, transformation, consulting or change management, preferably in a Bank, with at least 10 years of relevant experience.