-Handle customer enquiries related to hotel & flight bookings-Assist with hotel reservation enquiries-Assist with flight-related enquiries-Provide accurate solutions and professional customer service-Follow up on customer cases and maintain proper records-Achieve assigned KPI / service targets
-Handle customer enquiries related to hotel & flight bookings-Assist with hotel reservation enquiries-Assist with flight-related enquiries-Provide accurate solutions and professional customer service-Follow up on customer cases and maintain proper records-Achieve assigned KPI / service targets
-Handle customer enquiries related to hotel & flight bookings-Assist with hotel reservation enquiries-Assist with flight-related enquiries-Provide accurate solutions and professional customer service-Follow up on customer cases and maintain proper records-Achieve assigned KPI / service targets
-Handle customer enquiries related to hotel & flight bookings-Assist with hotel reservation enquiries-Assist with flight-related enquiries-Provide accurate solutions and professional customer service-Follow up on customer cases and maintain proper records-Achieve assigned KPI / service targets
-Handle customer enquiries related to hotel & flight bookings-Assist with hotel reservation enquiries-Assist with flight-related enquiries-Provide accurate solutions and professional customer service-Follow up on customer cases and maintain proper records-Achieve assigned KPI / service targets
Support customers across SEA official e-commerce platforms, handling enquiries related to products, orders, payments, delivery, returns, refunds, and exchanges.
Deliver professional and timely customer support through email, live chat, and other service channels.
Manage and follow up on order, delivery, return, and refund cases to ensure timely resolution.
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Location: Puchong, SelangorSalary: RM4,000 – RM5,000Working Hours: Monday to Friday, 9:00 AM – 6:00 PMWeekend Work: May be required for event shooting or content coverage. Replacement leave will be provided.
What You’ll Do• Plan, create and produce social media content for the company’s social media platforms.• Support the company director’s personal branding and online presence through content creation.• Develop content ideas, scripts, and storyboards, including overall content direction and flow.• Handle photography and video shooting for social media content, including event coverage.• Edit short-form videos and photos for social media and marketing use.• Plan social media content strategies to increase brand awareness, audience engagement, and sales conversion.• Keep up with social media trends and apply relevant trends to content ideas and execution.•Create simple visual content using Canva.•Work closely with the team to ensure content aligns with the brand identity and business goals.