Manage customer inquiries for our online shop across WhatsApp, Instagram, Facebook, email, live chat and our website or e-commerce platforms (e.g. Shopee, Lazada, TikTok Shop).
Manage project administration by maintaining and updating project trackers, purchaser conversion status, SPA signing progress, lawyer assignments, renovation listings, and other project records.
Client Communication & Support: Serve as a primary point of contact for client inquiries via phone, email, and messaging channels, ensuring prompt, professional, and courteous follow-up.
Client Communication & Support: Serve as a primary point of contact for client inquiries via phone, email, and messaging channels, ensuring prompt, professional, and courteous follow-up.
Client Relationship & Communication: Serve as the main point of contact for client inquiries, onboarding, weekly status updates, and general day-to-day correspondence.
Client Relationship & Communication: Serve as the main point of contact for client inquiries, onboarding, weekly status updates, and general day-to-day correspondence.
Client Communication & Support: Serve as a primary point of contact for client inquiries via phone, email, and messaging channels, ensuring prompt, professional, and courteous follow-up.
Client Relationship & Communication: Serve as the main point of contact for client inquiries, onboarding, weekly status updates, and general day-to-day correspondence.
Client Relationship & Communication: Serve as the main point of contact for client inquiries, onboarding, weekly status updates, and general day-to-day correspondence.
Client Communication & Support: Serve as a primary point of contact for client inquiries via phone, email, and messaging channels, ensuring prompt, professional, and courteous follow-up.