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Guest Services Jobs in Bandar Kuala Lumpur - September 2026 - Urgent Hiring
Showing 106 jobs results for
"guest services"
in Bandar Kuala Lumpur
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Manage Alert
Walk-In Interview - Fun Scape by Cobay | Immediate Vacancy
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Location : EkoCheras Mall
- Period : 13/8/2026 - 16/8/2026
- Hours : 09:00:00 - 18:00:00-------------------------------- ...
Be an early applicant!
Posted
a month ago
Tour Operation Executive ( Mandarin Speaker)
MYR3,000 - MYR5,000 Per Month
+Additional Compensation
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Develop inbound and outbound tour packages and itineraries, including research on destinations, attractions, experiences, and accommodation options
- Liaise and negotiate with hotels, ground handlers, transport providers, and attraction partners to secure competitive rates and maintain strong relationships
- Prepare package costings, quotations, and pricing proposals based on market demand and seasonality ...
Communication Skills
Leadership
Skills Required
Communication Skills
Leadership
Problem Solving
Client Relations
Customer Service
+3
Posted
2 hours ago
MYR3,800 - MYR5,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Assist the Restaurant Manager in daily operations
- Introduce and promote the latest menu items to customers
- Effectively and promptly handle customer complaints ...
团队管理能力（Team Management）
良好沟通与协调能力（Communication & Coordination）
Skills Required
团队管理能力（Team Management）
良好沟通与协调能力（Communication & Coordination）
解决问题能力（Problem Solving Skills）
客户服务意识（Customer Service Orientation）
责任感强（Strong Sense of Responsibility）
中英文沟通能力（Basic Mandarin & English Communication）
+4
Posted
a month ago
MYR5,000 - MYR6,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Lead daily restaurant operations across Robatayaki and Omakase, ensuring smooth, efficient and high-quality service.
- Lead and develop the team through effective manpower planning, rostering, training, coaching and performance management.
- Maintain service and food standards, including quality, presentation, hygiene, cleanliness and compliance with company SOPs and food safety requirements. ...
Posted
a month ago
The Gardens A St Giles Signature Hotel And Residences
MYR2,300 - MYR2,800 Per Month
KL City
- Welcome guests with a warm and friendly demeanor, providing a positive first impression.
- Efficiently handle guest check-ins and check-outs, ensuring accuracy in reservations and payments.
- Respond promptly to guest inquiries, requests, and complaints, addressing them with empathy and professionalism. ...
Posted
10 days ago
MYR1,950 - MYR2,150 Per Month
KL City
- Welcome visitors and provide a warm, professional, and friendly customer experience.
- Assist guests with enquiries and offer helpful information throughout their visit.
- Capture quality photographs of guests using the Client’s designated photography equipment and procedures. ...
Posted
17 days ago
MYR3,500 - MYR4,500 Per Month
KL City
- Serve as the face of the company, delivering a warm, professional welcome to all members and walk-in visitors
- Manage front desk operations including call handling, guest check-ins.
- Build positive relationships with community members to deliver a personalized hospitality experience. ...
Posted
a month ago
Undisclosed
KL City
- Previous experience in customer service, call center or hospitality environment preferred.
- Excellent verbal communication and active listening skills.
- Clear, articulate phone manner and a friendly with empathetic attitude. ...
Posted
17 days ago
Undisclosed
KL City
- Fresh graduates are welcome to apply.
- You will be responsible in assisting guests and internal teams via phone, email and messaging platforms. Your role involves handling a wide range of guest requests and inquiries efficiently and professionally, ensuring personalized and seamless service aligned with brand standards. You are instrumental in creating a positive first impression and maintaining high levels of guest satisfaction even from a distance.
Posted
17 days ago
MYR1,800 - MYR2,300 Per Month
KL City
- Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests. ...
Posted
17 days ago
MYR1,800 - MYR2,500 Per Month
KL City
- Welcome guests as they arrive at the hotel.
- Check guests in and out, ensuring a smooth process.
- Provide information about hotel services, facilities, and policies. ...
Posted
17 days ago
Undisclosed
KL City
- Welcome guests warmly and assist with check-in and check-out procedures efficiently.
- Ensure all guest information, billing instructions, and payment methods are accurately updated in the system.
- Handle room reservations, amendments, cancellations, and special requests. ...
Posted
17 days ago
MYR1,950 - MYR2,150 Per Month
KL City
- Welcome visitors and provide a warm, professional, and friendly customer experience.
- Assist guests with enquiries and offer helpful information throughout their visit.
- Capture quality photographs of guests using the Client’s designated photography equipment and procedures. ...
Posted
12 days ago
MYR2,000 - MYR2,600 Per Month
KL City
- Perform all check-in and check-out guests
- To provide a courteous and professional service at all service.
- To attend to all guests who approach the Front Desk, immediately, cordially and with a smile. ...
Posted
24 days ago
Undisclosed
KL City
- Due to work permit restrictions, this position is only open to Malaysian Citizens and Permanent Residents of Malaysia.
- Ideally with a university degree/diploma in Hospitality or Tourism management.
- Work experience as a Guest Service Officer within luxury hotels is preferred. Fresh graduates are welcome. ...
Posted
21 days ago
Undisclosed
KL City
- Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications
- A positive attitude and a genuine passion for providing exceptional guest service.
- Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! Long Description: You will be the first point of contact for guests, responsible for ensuring smooth check-ins, check-outs, and addressing guest inquiries throughout their stay. You play a key role in making guests feel welcome, ensuring that all their needs are met and that any issues are resolved promptly. As a Guest Service Agent , you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Posted
a month ago
Undisclosed
KL City
- Assist guests with check in and checkout, as well as other cashiering duties
- Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary
- Welcome guests on arrival, register and issue room keys according to departmental standards and procedures ...
Posted
a month ago
Sheraton Hotels & Resorts
Undisclosed
KL City
- POSITION SUMMARY
- Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
- Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
a month ago
Marriott International
Undisclosed
KL City
- POSITION SUMMARY
- Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
- Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
a month ago
Undisclosed
KL City
- POSITION SUMMARY
- Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
- Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
a month ago
Undisclosed
KL City
- Carry out any other reasonable duties and responsibilities as assigned.
- 1 or 2 years of related working experience preferred in luxury hotel or international chain hotel.
- The Guest Service Attendant greets and registers guests, providing prompt and courteous service. He / she checks guests in and out, resolving guest challenges throughout their stay in our hotel. This role upgrades guests as required and promotes the hotel’s services. ...
Posted
16 days ago
Undisclosed
KL City
- POSITION SUMMARY
- Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
- Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
a month ago
Undisclosed
KL City
- Ideally with a relevant degree or diploma in Hospitality or Tourism management.
- Minimum 2 years' work experience hotel operations.
- Good problem solving, administrative and interpersonal skills are a must. ...
Posted
13 days ago
MYR2,000 - MYR2,000 Per Month
KL City
- Join The Ritz-Carlton Front Office Team - Club Lounge Guest Service Assistant
- At The Ritz-Carlton, we believe in creating unforgettable experiences through genuine care and exceptional service. We are looking for Front Office professionals who are enthusiastic, detail-oriented, and dedicated to exceeding guest expectations. If you are ready to build a rewarding career in luxury hospitality, we would love to hear from you.
- - Welcome fresh graduation ...
Posted
a month ago
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