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100+ Helpdesk Jobs - October 2026 - Urgent Hiring
Showing 197 jobs results for
"helpdesk"
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Manage Alert
SGD3,500 - SGD3,500 Per Month
Singapore
- Provide Level 2 technical support for end-user hardware, software, operating systems, applications and IT-related incidents.
- Manage and improve IT security, vulnerability remediation and patch management across end-user devices.
- Monitor and analyse helpdesk tickets and Microsoft Intune metrics to identify recurring incidents, trends and root causes, and recommend improvements. ...
Posted
5 days ago
SGD2,800 - SGD2,800 Per Month
Singapore
- Service Desk & End-User Support (35%): Provide first-level support for incidents and service requests involving account access, laptops and desktops, Microsoft 365, printers, meeting room equipment, mobile devices and basic network connectivity. Respond to and resolve tickets within agreed service levels.
- Incident Escalation & Coordination (20%): Diagnose issues, perform basic troubleshooting and escalate unresolved incidents to the appropriate IT teams or vendors. Follow up until closure and keep users informed.
- IT Asset & Endpoint Administration (15%): Support laptop and desktop setup, replacement and movement; update inventory records; and assist with software installation, patch coordination and endpoint compliance checks. ...
Posted
9 days ago
EXCELTEC PROPERTY MANAGEMENT PTE LTD
SGD2,700 - SGD2,700 Per Month
Singapore
- Operate the facilities helpdesk to receive, log, track, and manage all user feedback, service requests, and issues via phone, email, WhatsApp, Telegram, chatbot, or other platforms.
- Route urgent issues such as faults, defects, breakdowns, and emergencies to the appropriate maintenance staff or contractors.
- Provide regular updates and closure on feedback to users, ensuring clear communication on actions taken and resolution timelines. ...
Posted
6 days ago
Undisclosed
KL City
- Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
- To create incident or service request tickets
- To update incident or service request tickets ...
Posted
11 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Route client calls accurately to the appropriate internal teams for timely job assignment
- Monitor helpdesk cases actively to ensure service level agreements (SLAs) are consistently met
- Communicate promptly with clients to confirm internal team responses and job resolution status ...
Posted
19 days ago
SGD8,000 - SGD8,000 Per Month
Singapore
- Manage daily helpdesk operations and ensure timely resolution of incidents and service requests.
- Monitor service levels, ticket backlogs, recurring issues, escalations and user satisfaction.
- Act as the escalation point for major or prolonged end-user issues. ...
Posted
9 days ago
SGD2,300 - SGD2,300 Per Month
Singapore
- Job Description & Requirements
- Looking to enter the IT industries but does not have the relevant experience.
- Planning to specialist in AI, cyber security, server administrator, network engineer but want a taste of IT before you commit your next choice of advancement. ...
Posted
12 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Provide first-level IT support to users.
- Handle and resolve basic desktop, network, and system issues.
- Log and update all service requests and incidents. ...
Posted
12 days ago
Undisclosed
Singapore
- Provide first-level support to internal users primarily via email and occasionally over the phone.
- Log, track, and follow up on support tickets to ensure timely resolution.
- Escalate issues to the appropriate technical team when required. ...
Posted
10 days ago
Undisclosed
KL City
- Key Responsibilities:1.Provide end-user support for hardware and software issues, helping resolve productivity challenges.2.Maintain and troubleshoot issues related to hardware, software, and network connectivity.3.Serve as the main point of contact for helpdesk requests and provide timely resolutions.4.Document IT processes and coordinate user training as needed.5.Manage IT hardware assets, maintain inventory records, and coordinate IT asset audits with related teams.6.Oversee office networking, including managing firewalls and switches.7.Maintain virtualization environments and manage virtual machine (VM) allocation.8.Require the ability to independently maintain Microsoft 365-related, including but not limited to account maintenance, SharePoint maintenance, email management, license assignment, and log-related inquiries.9.Take on additional tasks assigned by the IT Manager or Office Manager.
- Qualifications:1.Proven experience in IT support, system administration, or a similar role.2.Knowledge of network infrastructure (e.g., firewall, switches) and virtualization environments.3.Cloud operation skillset and experience is preferred.4.Strong troubleshooting skills with hardware, software, and network issues.5.Experience with Active Directory, Azure AD,M365 and managing account operations.6.Excellent communication skills and the ability to coordinate training for end-users.7.Detail-oriented with experience in asset management and documentation.8.Have a good sense of security operation and change management process.
- Education: Bachelor and above ...
Posted
21 days ago
MYR3,000 - MYR3,500 Per Month
KL City
- Provide Level 1 and Level 2 IT support via ticketing systems, phone, email, remote support tools, and onsite assistance.
- Troubleshoot and resolve issues related to hardware, software, operating systems, networks, printers, and business applications.
- Deliver onsite technical support for desktops, laptops, printers, POS systems, and other IT devices. ...
Posted
13 days ago
Undisclosed
- Helpdesk Management
- • Serve as the first point of contact between customers and the company.
- • In charge of responding to inquiries and resolving between hardware or software with the user issues in a fast and professional way following with the standard help desk procedures. ...
Posted
13 days ago
MYR2,200 - MYR2,200 Per Month
KL City
- Attend to customer enquiries, requests, and complaints via phone calls, emails, and CMMS in a professional and timely manner.
- Escalate customer issues to the appropriate internal departments and stakeholders for resolution.
- Create, update, and maintain accurate Work Orders in the Computerized Maintenance Management System (CMMS). ...
Posted
21 days ago
SGD2,500 - SGD3,500 Per Month
Singapore
- Provide 24x7 Service Desk coverage on a rotating shift basis.
- Act as the first point of contact for incidents and service requests.
- Perform initial troubleshooting, incident triage and resolution, or escalate issues to the relevant support teams. ...
Posted
6 days ago
Sapura Secured Technologies
Undisclosed
KL City
- Enquiries & Problem Handling – Create, monitor, and manage all Trouble Ticket (TT) reported by GIRN agencies or users via the Customer Service Center (CSC) or Helpdesk.
- Trouble Ticket Monitoring – Monitor monthly Trouble Ticket (TT) resolution performance and provide feedback for improvement to relevant parties.
- Customer Satisfaction Survey Program – Assist the Team Leader in coordinating the Customer Satisfaction Survey Program to measure user satisfaction with GIRN services, and recommend improvements (training, terminal related, coverage and field support). ...
Posted
6 days ago
MYR4,500 - MYR4,700 Per Month
KL City
- Diagnose and resolve intricate server and storage issues reported by on-site engineers .
- Utilize diagnostic tools and methodologies to effectively determine the root causes of technical problems.
- Provide expert advice and solutions for technical issues related to server and storage systems. ...
Posted
6 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Provide L1 and L2 technical support for desktops, laptops, mobile devices, and business applications
- Diagnose and resolve issues related to Windows, Microsoft 365, email, VPN, printers, and network connectivity
- Manage incident and service request tickets via ITSM tools with full documentation ...
Posted
18 days ago
SGD1,200 - SGD1,500 Per Month
Bukit Merah
- To maintain a high degree of customer service for all support queries and adhere to all service management principles
- To perform incident first response checks and reporting for compromised systems
- To perform proprietary hardware status and health checks ...
Posted
11 days ago
Undisclosed
Singapore
- Review current IT processes, structures, and ways of working to understand how well they support business needs
- Manage and track subscriptions, billing, cost recovery, AOR / WBS funding, procurement / logistics interfaces, utilisation and payment reconciliation
- Gather and document key assumptions that will guide IT improvements ...
Posted
11 days ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Provide first-line IT support for hardware, software, network and system-related issues.
- Set up and configure laptops, desktops, peripherals, software and user accounts for new employees.
- Manage IT onboarding and offboarding, including equipment allocation, account access and asset recovery. ...
Posted
25 days ago
MYR900 - MYR1,200 Per Month
- Assist the ICT / Technical team in MFPs / copiers network installation at customer sites.
- Support basic copier network setup such as print driver installation, scan-to-folder, scan-to-email and network printing configuration.
- Provide remote support using TeamViewer / AnyDesk for customer troubleshooting when required. ...
Posted
12 days ago
SGD2,900 - SGD6,400 Per Month
Singapore
- Tier 1 & 2 Technical Support: Act as the primary, high-touch point of contact for technical queries, handling and resolving incoming hardware, software, and connectivity issues via phone, email, and chat portals.
- Ticket Lifecycle Management: Log, categorize, prioritize, and track all IT service incidents and requests inside the enterprise ticketing database tool, ensuring absolute compliance with corporate SLAs.
- Troubleshooting & Bug Diagnostics: Provide rapid, decisive troubleshooting to isolate system latency risks, clear database connectivity bugs, and resolve server access errors. ...
Posted
25 days ago
MYR3,500 - MYR4,000 Per Month
KL City
- Diagnose and resolve intricate server and storage issues reported by on-site engineers .
- Utilize diagnostic tools and methodologies to effectively determine the root causes of technical problems.
- Provide expert advice and solutions for technical issues related to server and storage systems. ...
Posted
13 days ago
MYR1,800 - MYR1,999 Per Month
- Respond to customer enquiries via support email, WhatsApp, phone calls, and other designated support channels.
- Register, update, and monitor support tickets in the designated ticketing system.
- Follow up with users on reported issues and service requests. ...
Posted
13 days ago
MYR2,800 - MYR3,500 Per Month
Damansara Jaya
- Provide technical support for hardware, software, network, and system-related issues.
- Troubleshoot and resolve user incidents through remote and on-site support.
- Manage user accounts, access permissions, and system configurations. ...
Posted
15 days ago
Undisclosed
Singapore
- Manage day-to-day helpdesk and end-user IT support activities.
- Ensure incidents and service requests are resolved within agreed timelines.
- Monitor tickets, escalations, recurring issues and user satisfaction. ...
Posted
5 days ago
MYR2,500 - MYR3,500 Per Month
KL City
- IT support: 1 year (Required)
- Help desk: 1 year (Required)
- SLA Compliance: 1 year (Required) ...
Posted
18 days ago
Undisclosed
Singapore
- Respond to incidents, requests, enquiries, and alerts via Call, Email, Web Chat, EUP, IVR, and monitoring consoles.
- Provide Level 1 troubleshooting for Workplace, Server, Network, Microsoft 365, Secure Access Service Edge (SASE), and Point of Sale (POS) systems.
- Monitor security events, server/network availability, and system performance. ...
Posted
10 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Respond to incidents, requests, enquiries, and alerts via Call, Email, Web Chat, EUP, IVR, and monitoring consoles.
- Provide Level 1 troubleshooting for Workplace, Server, Network, Microsoft 365, Secure Access Service Edge (SASE), and Point of Sale (POS) systems.
- Monitor security events, server/network availability, and system performance. ...
Posted
10 days ago
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