Manage the end-to-end recruitment process: Oversee the full hiring lifecycle, including strategic job posting, proactive candidate sourcing, resume screening, interview scheduling, conducting reference checks, and managing offer processes.
Strategic Collaboration: Act as a key liaison, collaborating closely with hiring managers and department leaders to craft and refine recruitment strategies that meet CARSOME's evolving talent needs.
Independent Sourcing: Independently identify and proactively source top-tier candidates through diverse channels, ensuring a robust and high-quality talent pipeline.
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Oversee all daily restaurant operations, including front-of-house and back-of-house activities, to ensure smooth and efficient service delivery.
Manage and train a team of approximately 15 employees, fostering a positive work environment, setting performance standards, and conducting regular performance reviews.
Develop and implement strategies to enhance customer satisfaction, handle customer complaints effectively, and build a loyal customer base.
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Restaurant Management
Customer Service
Staff Training and Development
Inventory Management
Financial Acumen
Food and Beverage Operations
Team Leadership
Developing a deep and thorough understanding of projects to gain insights into the scope of delivery, and to be responsible for end-to-end management of projects
Ensuring that systems, procedures and methodologies are in place to meet required quality standards and service level agreements
Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders and post-incident reviews
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Developing a deep and thorough understanding of projects to gain insights into the scope of delivery, and to be responsible for end-to-end management of projects
Ensuring that systems, procedures and methodologies are in place to meet required quality standards and service level agreements
Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders and post-incident reviews
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