As a Builder for our front-of-house, you will help create consistent service routines and scale a dependable guest experience from seating to checkout. In Service Crew or Captain roles you will set shift rhythms, coach and guide teammates, keep orders accurate, and manage seating flow, reservations and waitlists during busy periods.
Success means calm, organised shifts, happy guests and a team that can run smooth services with minimal escalation.
You will collaborate closely with kitchen staff, bar teammates and management, using tools like the POS, reservation lists, station checklists and basic stock tracking.
...
Willingness to Learn
Teamwork
Customer Service
Food Safety & Sanitation
Presenting Menus
Multitasking
Conflict Resolution
Time Management
Social Perceptiveness
Coordinating
Oversee all daily restaurant operations, including opening and closing procedures in accordance with company standards and guidelines.
Manage human resource planning, staff scheduling, inventory control, administrative functions, and operational efficiency.
Manage and supervise restaurant staff, including recruitment, training, scheduling, and performance management to maintain high levels of service excellence.
...
Our client is a growing halal-certified fast-food chain in Malaysia blending oriental and American flavours. They are seeking a strategic, hands-on HR Manager to lead HR strategy and operations to support rapid store expansion, ensure compliance with Malaysian labour laws and halal requirements, and drive recruitment, training, performance management and culture initiatives across the business.