Oversee daily front desk operations, ensuring smooth check-ins and check-outs, managing guest inquiries, and resolving issues promptly and professionally.
Supervise and train front desk staff, providing guidance on service standards, operational procedures, and guest interaction to foster a high-performing team.
Manage & ensure accuracy in room inventory in OTA & reservations, and billing systems.
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Customer Service
Attention to Detail
Organizational Skills
Problem-Solving
Microsoft Office Suite
Multitasking
Supervision
Hotel Operations
Front Desk Management
6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry
To create Starbucks Experience for our customers by providing prompt service, quality beverages & products, maintaining a clean and comfortable environment
6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry
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